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Received products promptly and intact

C*****e
Excellent service. Quick efficient delivery and on this occasion one product was slightly damaged in post and another was sent immediately to replace damaged item with no fuss whatsoever and very friendly customer service to follow up that it had been receievd

All seems perfectly good - not an expert!
C*****e De
Nice person on the telephone quick reliable service good quality parts supplied all you want from any company.

Top quality parts supplied
M*****l Hobin
Excellent service over a difficult Christmas period for delivery. Good communication

M*****k Conington
Very helpful with quick delivery and good value. I will not hesitate to use this service when I need. Thanks

As expected
J*****n Rose
Brilliant place & service. Lynne is so helpful would recommend this company to anyone.

Fit perfectly
S*****n
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Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.

 

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

STOVE IDENTIFICATION: 

Help IDENTIFYING Parkray Model

 

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