Very friendly helpful on the phone. Delivery all the way to Orkney following day.

Just what I ordered.

S*****t Broadhurst

I mistakenly ordered shorter fire bars than my grate requires, but that’s my problem! I thought the illustration was truncated - doh! They were just as spares, so no harm done.

M*****n Clark

Courier came just before I got home, left it at post office 5 miles away but 2 days later. Went to PO and waited in queue for half an hour in front of a pillock who wouldn't social distance and sneezed all over everybody. Got to counter and staff couldn't work out the electronic carrier system, but eventually gave up and handed it over. Drove home and half the headlamps went on the way back. Went down with heavy cold 2 days later and missed a dinner date. Just waiting for the wife to go down with it. Other than that all went well!! What's annoying is I can't blame anybody else for the days failure apart from the pillock.

Terrific piece of kit, well manufactured and fits into its hole far better than the old one. Well described on the website so I was confident I had bought the right one. The last one had rusted through in consequence of rain coming down the chimney, hopefully this one will last longer than 10 years of the old one, maybe stainless steel would survive longer, unless of course this one is stainless. If it is then I would have scored it 10 out of 5!! How long did you say this feedback would take?

S*****t Farrar

J*****t Holloway

Excellent service from start to finish. Couldn't ask for better. First Class. Thank You.

Again first class quality.

S*****h

It all worked out fine and you gave me a credit for the 8443 fire bars, and supplied 2 extra 8444 foc as a goodwill gesture, thanks.Being able to obtain these parts for my old Rayburn 70B from Fireparts.com saved it from the scrap heap and it’s now back in full working order.

The rope was well made and choosing the 10mm diameter was a good fit

M*****l