I rang your company to order a replacement Baxi grate. I had purchased one from you about 3 years ago and needed a replacement. You had record of my purchase and were able to quickly retrieve my details. Postage address was checked and I was told I would receive the grate in 2 or 3 days which I did. The service was 5 star and I was dealt with in a friendly and efficient way. Actually I kept a magnetic 'card' or your details on my refriderator where it remains.

The grate is exactly what was required and is a well produced product. I am very happy with it.

Excellent service. Contacted regularly on progress of order Item arrived within time stated, very carefully packed & in absolutely satisfactory condition

As ordered

Fire grate working excellently -

Your service was quick and efficient.Many thanks.

Exactly as described. Perfect fit.