Excellent

As advertised

D H*****l (from stowmarket on 18 March 2022)

Excellent service, easy website and quick delivery

Ruth C*****s (from malton on 05 March 2021)

Great customer service ordering was so easy will use again.

Shaun S*****e (from guernsey on 01 December 2020)

Easy website with plenty of detail. Prompt delivery

Perfect fit

Jonathan N*****m (from chulmleigh on 10 November 2020)

Would have given 5 stars only initially received 1 piece of glass, had to chase for 2nd piece.

Ok up to now.

Reply from fireparts.com admin

Thank you for your feedback Doris, we didn't get it right with your order for which we apologies. Our stores packer went on auto pilot and just packed the one glass panel (along with the fire bars)!! We have given feedback to him. We have also asked our IT developers to increased the order quantitiy text size on our internal systems, we believe this will help display the quantity more prominently and hence reduce this type of error. We expect this fix to be installed in the next 30 days. We did of course send a second glass to you promptly. Thank you for your valued feedback and we apologies again for the inconvenience.

Doris ***** (from scunthorpe on 14 October 2020)