Great service and went well above and beyond to support me managing my old parkray. Very thankful and highly recommend.
Great quality product for a reasonable price
Chrystal W*****l
(from Selby on 10 September 2023)
Extremely helpful service ,Lynne went out of her way to help me .
Thomas W*****y
(from Leicester on 31 August 2023)
Ordered the wrong parts and had great service exchanging them to the right ones.
Would highly recommend you to our friends and family.
Geoffrey R*****s
(from helston on 08 July 2023)
I mistakenly ordered shorter fire bars than my grate requires, but that’s my problem! I thought the illustration was truncated - doh! They were just as spares, so no harm done.
Reply from fireparts.com admin
Since receiving your feedback, we have made contact with you. Customers do sometimes order incorrect products, we will always refund or swap (if in stock) the incorrect item ordered. We ask that you return this within 14 days of the order date. We have sent you details of where to return the bars to for a FULL product refund, or we will send out the correct bars for you. Just let us know which you would prefer. Thank you for your feedback.
Martin C*****k
(from kingholm quay on 05 October 2022)
Website easy to follow. Ordering and delivery efficient and quick. Competitive prices. Ordered before and and will again.
Anne M*****l
(from york on 30 March 2021)