Great service highly recomend
Great quality
Sheila S*****h
(from MILNTHORPE on 06 October 2023)
Excellent service. Quick efficient delivery and on this occasion one product was slightly damaged in post and another was sent immediately to replace damaged item with no fuss whatsoever and very friendly customer service to follow up that it had been receievd
All seems perfectly good - not an expert!
Claire D*****e
(from petersfield on 17 April 2021)
Great prices and almost everything in stock that I needed. The one item that was not in stock caused the whole order to be 'forgotten' about till I rang to ask why I hadn't received it.
Reply from fireparts.com admin
Thank you and apologies again for the late delivery, we were out of stock of one of the bricks from the coalbrookdale brick set. The order should have been sent to you within the timescales stated at point of the order. The bricks were schedulled to arrive from the suppliers but were late due to delays within the supply network and we should have communicated with you to advise of the extended delay. The supply of stock is now fluid again and we are working on major internal processes over summer 2021 to help us in extreme circumstances, should they ever happen again in the future!! Thank you for your patience and understanding whilst we were sorting it out for you.
Paul B*****r
(from cleethorpes on 23 March 2021)
All parts received quickly, and at a reasonable price. All work well. Would definitely order from you again.
All products of good quality.
Ruth B*****t
(from cupar on 16 March 2021)
Outstanding service and the correct parts for an obsolete stove. If I need more parts for either of my stoves I will be back to this company
Fire bricks fitted like original ones. In fact they may be original.
John G*****d
(from edale on 25 February 2021)