Overall the service was very good. Everything was delivered on time, and all the products did what I expected of them. Would use again if the need arises.
Found it difficult to remove the backing tape, but was possibly due to my clumsiness.
Kenneth A*****h
(from lutterworth on 30 September 2020)
Perfect for what we needed
Glen B*****r
(from wareham on 12 September 2020)
I received excellent service from you, although there was a slight delay due to out of stock parts.
Your goodwill gesture due to the delay , was gratefully received and your general concern and efficiency
that I receive the goods I ordered was very professional.
I would recomend your company to anyone requiring fireparts.
Thanks, well done
Regards
Bryan Mellor
Reply from fireparts.com admin
Thank you for your valued feedback. We didn't get it right on your order :-( ..... for which we apologise. It is our expectation that we achieve 100% excellent customer service and with that comes customer satisfaction (and a longer term relationship with our company). I am very happy you were pleased overall and felt we did our best to correct the situation... however, I think the 5 star rating you gave us was a bit generous!!
Bryan M*****r
(from swansea on 01 August 2020)
Great service.Product delivered next day.
Kenneth N*****n
(from ashington northumberland on 01 August 2020)