Very happy with your service and with the product.

Given that I exchanged the original Baxi ashbox, which had given over 50 years service for your new one, and it fitted perfectly and is very well made.
71 reviews
John W*****s (from Tunbridge Wells on 13 March 2025)

I needed to replace a damaged log retainer/deepening bar, ash box and grate in a 60+ fireplace. I hadn’t a clue which parts, make or model I needed. I was guided extremely efficiently by Lynne from orders. All my many questions and queries were answered promptly and as a resulted I purchased all the required parts. These were delivered within a couple of days and all were correct and fitted perfectly. Nothing was too much trouble for Lynne and I couldn’t have completed this purchase without her expertise and endless patience with my many queries and questions.

Perfect fit
71 reviews
Patricia R*****w (from Caterham on 02 November 2024)



great service thank you
71 reviews
Kathleen C*****n (from Nottingham on 16 October 2024)

Staff on phone were knowledgeable and keen to help me get the correct products.

Fits perfectly and will hopefully last for years
71 reviews
William C*****e (from Rossendale on 12 October 2024)

Item ordered perfect fit with very quick delivery

Perfect replacement for one old.
71 reviews
Fiona M*****y (from LEWISHAM on 29 March 2024)