excellent service

good quality

John B*****t (from scunthorpe on 10 September 2021)

Slight blip when my first order arrived. The courier had clearly dropped it somewhere between despatch and delivery, the box was split and one of the firebricks shattered. All was redeemed, however. A replacement part arrived two days later. Good service, good response to a problem.

Good quality item at a decent price.

Reply from fireparts.com admin

Thank you for taking the time to give us your feedback. It really does mean a lot to us. Whilst we do endeavour to package our orders extremely well to avoid breakages these do sometimes happen. We will always replace any damaged parts as soon as possible and thank you for your patience and understanding. Kindest regards Lynne

David E*****s (from leeds on 19 August 2021)

Very prompt delivery

Might need some fire brick adhesive

Elizabeth ***** (from stowmarket on 14 May 2021)

5

Christopher P*****y (from kings langley on 08 May 2021)

Excellent. Goods arrived promptly and intact

Exactly as described

Jayne E*****s (from stoke on trent on 09 February 2021)