Arrived in good time and fits fire perfectly.

James V*****n (from warrington on 04 June 2021)

Clear web site with good description of parts available and good stock of Baxi parts.

Yet to use but seems fine.

David W*****y (from buxted on 07 May 2021)

Just what was needed, delivered sooner than promised.

Gwilym L*****f (from cambridge on 24 December 2020)

great service and swift delivery - many thanks

Robert M*****y (from langley, macclesfield on 14 November 2020)

I contacted you about two elements of my order but have not received a reply. Both need to be returned, and for one I would like to order a replacement if you have stock. It is disappointing not to have had a reply

Reply from fireparts.com admin

Hi Patrick, we have of course spoken with you after seeing your feedback and resolved your concerns. It appears you used the contact form on our website to reach us, since your feedback a few other customers have also reported no contact from us, there appears to be a sporadic technical issue and we have asked our IT developers to investigte / monitor. In the meantime, our main email system works fine, whenever a customer places an online order with Fireparts, we send confirmation emails and ask that this email address is used to contact us in the event of a query. We will always give these priority. Thank you again Patrick for your patience, understanding.& drawing this to our attention.

Patrick M*****s (from liverpool on 28 October 2020)