Excellent service all round - swiftly sent, well-packed and competitively priced.
Well-cast and as original.
Roderick M*****d
(from MAIDSTONE on 23 March 2023)
Ordering Parkray room heater parts from Fireparts.com's extensive online parts catalogue was easy and effortless and all the parts arrived in 3-4 days, well within the expected delivery time.
This appears to be the same quality as the original part supplied with the fire thirty odd years ago and better than the official but inferior cast parts which have been available in recent years which do not last as long
Jan B*****i
(from Gorebridge on 10 March 2023)
We use Fireparts for all our parts for our Parkray fire and as always the staff are always very helpful and answer any questions quickly and efficiently. We would like to Thank them for all their help past and present.
The Parkray grate support bar was as usual from Fireparts very good no problems fitted in the fire without any hassle. A fast delivery and a fair price.
Janet J*****r
(from chesterfield on 09 March 2023)
First class service and very helpful staff.
Bill S*****n
(from Maybole on 24 October 2022)
I mistakenly ordered shorter fire bars than my grate requires, but that’s my problem! I thought the illustration was truncated - doh! They were just as spares, so no harm done.
Reply from fireparts.com admin
Since receiving your feedback, we have made contact with you. Customers do sometimes order incorrect products, we will always refund or swap (if in stock) the incorrect item ordered. We ask that you return this within 14 days of the order date. We have sent you details of where to return the bars to for a FULL product refund, or we will send out the correct bars for you. Just let us know which you would prefer. Thank you for your feedback.
Martin C*****k
(from kingholm quay on 05 October 2022)