Good service, arrived quickly
Donald *****
(from ardgay on 14 September 2021)
Definitely a 5 star
Quick delivery and packaging was outstanding
Absolutely brilliant
Dominic M*****c
(from nottingham on 24 April 2021)
Good easy ordering process online, priced well, delivered in good time, packaged very well and arrived in good condition.
The board was installed as a back board for an open fireplace containing a grate. It cracked within 2 weeks of first use and has now become completely use having cracked in many directions across the middle of the board.
I would appreciate some feedback as why this may have happened and replacement board of the product is faulty. Thanks.
Reply from fireparts.com admin
Thanks for the feedback and photos you sent us. It sounds an expandion issue, the fact the fireboard was fastened to the brick wall by cement means the fire board with very minimal expansion properties is firmly fastened against brickwork with higher expansion movement. We do sell many of these boards and if used in the correct manner they do not crack. Fire board does also go very brittle when it has been 'fired'. We would recommend there to be movement between the two surfaces to allow for expansion. We have spoken and discussed other options for you, inparticularly to line the inside of the fireplace with small 9" x 4" x 1" fire bricks. We also sell cast iron panels which fit together to provide a fire proof wall. We will work with you to provide the best option at a specially reduced price.
Drew F*****n
(from winchester on 28 March 2021)
Really great, very helpful and friendly as always
Duncan N*****n
(from Morpeth on 23 March 2021)
First class service. Delivered within two days of ordering. Brilliant service
This product was perfect for my needs. Was able to repair my wood burning stove in 15 mins with this product. Also this was the most cost effective repair. Great suppliers.
Neil C*****r
(from hermatige thatcham on 21 February 2021)