Fantastic service, quick delivery & great prices
Product as described and well packaged
Lynne M*****u
(from dailly on 15 March 2023)
Very happy and will be using your services again
Suzanne W*****e
(from Barnsley on 08 March 2023)
Very good service, I phoned my order through the man on the line was very helpful and gave me lots of advice regarding fitting of the glass to my Parkray.
Hilary D*****s
(from haverfordwest on 16 November 2022)
The service from yourselves was great the packing of the product was poor the box was damaged and the seal to go round the glass was all screwed up inside the box. Thankfully the glass survived.
Reply from fireparts.com admin
Thank you for this valuable feedback, we have of course spoken. I am pleased that the rope and glass were not damaged. It appears as though the parcels journey to you may not have been the smoothest! We have sent feedback to the courier and our Warehouse Personnel. We have in the past receive feedback from some customers whom were not happy with regard to the amount of packing used, we have listened to them and reduced packaging slightly and it seems as though the balance may be right now (based on the products inside the parcel arriving undamaged). Many thanks again for your feedback, we really appreciate it.
Sue Y*****s
(from manchester on 10 September 2022)