Quick delivery
It looks a good product and accurately cast. Time will tell how well it performs.
Robert B*****r
(from duns on 09 April 2020)
Despite a problem with non delivery initially by the courier, the company very quickly arranged for a replacement grate to be sent, and the matter was treated as urgent. i am impressed by the price of the grate, and the company customer service.
Exactly what I needed at a good price.
Reply from fireparts.com admin
Thank you for your lovely feedback, we obviously knew about the missing order and indeed gave feedback to our stores for the service reporting to the courier. We appreciate your acknowledgement in the manner in which the situation was corrected and very happy you were in the end a happy customer :-)
K *****
(from chinley on 14 February 2020)