Efficient service ; ash box delivered well packed and on time. I was satisfied with the price. Information re sizing was helpful as the Baxi system is very odd, and we have been caught out in the past, having ordered an ash box that was too small, from elsewhere.
A perfect it. Exactly as required.
Joy S*****h
(from Atherton on 19 January 2022)
v impressed. perfect fit and well packaged. Many thanks
Sarah P*****o
(from elie on 13 January 2022)
Superb customer services, great delivery
Great quality
Melanie A*****h
(from dereham on 18 December 2021)
Courier came just before I got home, left it at post office 5 miles away but 2 days later. Went to PO and waited in queue for half an hour in front of a pillock who wouldn't social distance and sneezed all over everybody. Got to counter and staff couldn't work out the electronic carrier system, but eventually gave up and handed it over. Drove home and half the headlamps went on the way back. Went down with heavy cold 2 days later and missed a dinner date. Just waiting for the wife to go down with it. Other than that all went well!! What's annoying is I can't blame anybody else for the days failure apart from the pillock.
Terrific piece of kit, well manufactured and fits into its hole far better than the old one. Well described on the website so I was confident I had bought the right one. The last one had rusted through in consequence of rain coming down the chimney, hopefully this one will last longer than 10 years of the old one, maybe stainless steel would survive longer, unless of course this one is stainless. If it is then I would have scored it 10 out of 5!! How long did you say this feedback would take?
Reply from fireparts.com admin
Thank you for your feedback, we do appreciate the humour element, but appreciate there is also some seriousness; to collect from the Post Office would have been inconvenient, especially with the sneezing pillock close by!! I hope the parts all fit ok and it was worth the trip to collect and thanks again for the feedback.
Stuart F*****r
(from ringmer on 09 December 2021)
