great service and prompt delivery

Andrew C*****n (from scunthorpe on 19 February 2022)

Quick delivery, very happy with the 5***** service ,item fitted well

Good seal and fitted around my glass perfectly

Michael ***** (from neath on 16 February 2022)

Good product

Phil W*****s (from reading on 11 February 2022)

Took approximately 12 days to complete order. Initially paint not included in dispatch. Sorted subsequently with complimentary inclusion of additional rope glue. Advised re-dispatch lost by courier. Re-Re-dispatched. Got there eventually! Assistance from helpline lady of top quality so no stress!

Not fitted yet

Reply from fireparts.com admin

Thanks Kenny, we are extremely sorry for the delay with your order, Firstly the paint was missed during the packing process and in addition, the couriers then mislaid the parcel. I am very sorry for these errors. We do sometimes get it wrong and this is one of those occassions, I am pleased you felt we resolved the issues to your satisfaction, in the end. Many thanks for taking time to provide this feedback and for giving us a generous 5 stars!! (which i do not feel we deserve on this occassion!).

Kenny F*****d (from ayr on 25 January 2022)

Ordered by telephone, very pleasant and helpful Michelle. Order dispatched promptly and now received. Thank you.

Antony D*****n (from st brelade jersey on 08 December 2021)