Very good product, well packed, good instructions.

36 reviews
Wesley S*****n (from nr driffield on 11 December 2019)

Great service

Quality product
36 reviews
Graham ***** (from rolands gill on 05 December 2019)

Excellent service

36 reviews
Brian H*****s (from york on 10 October 2019)

I am exceptionally pleased with the customer service and speedy dispatch of new orders, and also the prompt reply to any queries...:)

This item wasn't for me but my friend who has them says they are top quality....
36 reviews
Martin A*****n (from spalding on 20 September 2019)

Good quailty part. Fit exactly in the door. Note to whoever's fitting, make sure the surface is clean and flush before fitting. Fire rope could of been longer and better quailty



Reply from fireparts.com admin

Thanks Kevin for the feedback, you rightly point out that making the surfaces clean & flush is of paramount importance.  For others interested, please read our article on 'HOW TO REPLACE A STOVE GLASS'.  With regard to your comments about rope length & quality, we have passed on your comments to our stores to ensure the length of rope is 1 metre and cut accurately.  The rope is manufactured by a leading company, years ago (over 10 years) the product supplied by Parkray was a heat proof paper channel, however, the manufactures stopped making.  There are paper channels on the market , however the ones we examined where thinner than the orginal channels.  The ladder rope we supplied to you is a standard now used by many manufactures and deemed acceptable, indeed we have supplied it for many years and it seems to do the job!

36 reviews
Kevin ***** (from ilkeston on 02 September 2019)