Overall the service was very good. Everything was delivered on time, and all the products did what I expected of them. Would use again if the need arises.

Kenneth A*****h (from lutterworth on 30 September 2020)
We do agreed, sending to the highlands is expensive. We have looked for ways to reduce this charge. The amount we charged of £16.25+ vat is less then we actually pay for the service. We do slightly subsidise all of our UK courier charges. We prefer to be transparent with our costs and reduce the product price to the best possible price but this does not leave much room for further reduction in postage charges. If there are a few of you in Scotland (friends / same street etc) we would be more than happy to send it altogether in one parcel, or if your order is of a higher value we may beable to reduce the postage further. If any customers are in Scotland / Scottish Highlands and the parts in your order are £70 - £100 or more ..... its worth contacting us before you buy online to see how we can help further towards the postage costs :-)
Thank you for your comments. We do use considerable packaging around the actual glass (inside of the box) to protect it, just in case the outside packaging gets damaged (due to being mis-handled). It’s good to hear the glass was intact upon arrival, so the internal packaging seems to have done its job. I have passed your comments to the Stores Manager who maintains regular communications with the couriers.