I went online to order replacement parts for my Baxi fireplace. I then rang as I was unsure of the correct replacement. I spoke to Lynne who was more than helpful. She kept me right about the correct replacement and wanted to ensure that I was happy with this. She looked at me previous order to you (2018) and was able to advise on the replacement. She reassured me about the postage and the package arrived when promised. It was well packed and I was very pleased with the service. My thanks to Lynne
perfect replacement 5 star
Frederick R*****R
(from aberdeenshire on 01 March 2022)
VERY HELPFUL OVER THE PHONE AND THE CORRECT PARTS ARRIVE SOON AFTER. VERY PLEASED WITH OVERALL SERVICE.
WELL BUILT
John P*****e
(from tranent on 28 February 2022)
Excellent service on the telephone when I had experienced a problem in completing my order on-line.
Products arrived quickly and well packaged. Thank you.
Linda *****
(from holmesfield on 26 February 2022)
Efficient service ; ash box delivered well packed and on time. I was satisfied with the price. Information re sizing was helpful as the Baxi system is very odd, and we have been caught out in the past, having ordered an ash box that was too small, from elsewhere.
A perfect it. Exactly as required.
Joy S*****h
(from Atherton on 19 January 2022)
