John S*****g (from rugby on 10 November 2020)

Good service. Items arrived swiftly and were well packed to prevent damage in transit.

Item fitted well no problems.

Doug B*****n (from harlow on 27 October 2020)

Parcel arrived very promptly and was so well wrapped.

We have purchased this as a spare part so have not needed to fit it to our Parkray yet. Everything was in the parcel as advertised.

Jenny W*****e (from Ryde, on 07 October 2020)

Found that after reading the T&C's it closed all pages which was a little frustrating not sure if that was my fault...other than that was very satisfied

Reply from fireparts.com admin

Thank you Paul, I have checked the Terms of Business (and our Privacy Policy) page and they open within the website frames. So if you close down the page in your browser, it will close the whole website. So your experience on this occassion was as the system should have worked. The navigation links/ buttons are along the top and side of the T&Cs page should you then with to proceed to the stove spares listings. We are delighted that you are 'very satisfied' with your order generally .... makes us 'very happy' :-) Thanks for your business and feedback and please come back should you require parts in the future.

Paul H*****s (from scunthorpe on 23 September 2020)

Brilliant customer relations and very helpful

David L*****w (from little lever on 04 September 2020)