Customer feedback

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Great service thanks

All good

M*****j Aniola
Many thanks for the ordered part. It arrived safely and we are pleased with your service. I was indeed impressed with the speed of delivery as it's cold down here in Wales. Might see you again if it's a cold winter. Cheers ken
K*****n (Gwent)
Hi Had a problem with the order was lost in transit, so sent a email picked up by Phil, sent out a new order received today. Thanks to Phil ,very helpful. Regards Andy Chandler and Janet Holloway

J*****t Holloway
DPD delivery service advised that the delivery would be made on one day, but there was no further contact. Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time. After advising a location for delivery, DPD failed to leave the parcal either on that day. This meant that we had to visit a "drop off point" to collect goods. Consider this could have been better and not particularly helpful customer service.

M*****n King
I never thought I would get a new rod and flap but it was held in stock - well done.

A*****n Parrett


Scan Anderson Stove Glasses | Scan Anderson Discounted Replacement Heat Resistant Ceramic Door | Fire Glasses

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Standard DOOR / GLASS ROPE (price per metre)
Standard Ceramic Heat Resistant Stove Rope (sold by the metre length) Standard Heat Resistant (Cord Type) Rope is sold in various diametre thicknesses.  3mm, 6mm, 8mm, 10mm, 12mm, 15mm, 18mm, 20mm & 25mm. This Rope can be used as .....
Ex Tax: £1.55
Based on 36 reviews.
LADDER TAPE SEAL (Self Adhesive) 15mm wide X 2mm thick (Price Per Metre)
Adhesive FLAT LADDER SEAL 15mm x 2mm (Price is Per Metre) Heat Resistant FLAT LADDER ROPE SEAL is the most universal product for sealing the glass in the appliance door.  It bends around the edge of the glass giving a seal on each s.....
Ex Tax: £3.21
Based on 48 reviews.
Rope Glue (Small Pot / Tube) 30ml
HEAT RESISTANT ROPE GLUE 30ML Heat Resistant Rope Glue for fixing Sealing Rope to stove doors. Used to fasten rope where rope is required to seal the 'doors with appliance' or 'glass with door'   .....
Ex Tax: £3.29
Based on 30 reviews.
Stove GLASS CLEANER Spray (320ml Aerosol)
Stove Glass Cleaning Spray (320ml) Stove Glass Cleaner to clean soot and tar from inside of stove glasses.  Buy ready so you can keep on top of the tar / dirt as the more it builds up, the more difficult it is to remove!! 320m.....
Ex Tax: £5.95
Based on 8 reviews.
Stove SPRAY PAINT (400ml Aerosol) | Heat Resistant (Choice 4 x Black Finishes)
STOVE 'HEAT RESISTANT' SPRAY PAINT 400ML AEROSOL CANS Stove Spray Paint for touching up and respraying appliance doors and bodies. Available in FOUR different colours. This paint has excellent thick coverage, we use it for our own app.....
Ex Tax: £9.13
Based on 4 reviews.
Scan Anderson [SCAN 40943 | SCAN 41033] Stove Glass [Plain Panel] - Heat Resistant Ceramic Stove Door Glass 290mm x 275mm x 4mm
Overview: Single [Plain] Stove Glass Panel for SCAN ANDERSON SCAN 40943 | SCAN 41033 Fire Stoves. Measurements: 290mm wide x 275mm height x 4mm thickness. This stove door replacement glass for the Scan Anderson Scan 40943 | Scan 41033 is made .....
Ex Tax: £32.20
Based on 1 reviews.
Scan Anderson [SCAN 4] Stove Glass [Plain Panel] - Heat Resistant Ceramic Stove Door Glass 350mm x 294mm x 4mm
Overview:Single [Plain] Stove Glass Panel for SCAN ANDERSON SCAN 4 Fire Stoves. Measurements: 350mm wide x 294mm height x 4mm thickness. This stove door replacement glass for the Scan Anderson Scan 4 is made from 4mm thick Heat Resistant 'Clear C.....
Ex Tax: £33.01