Prompt and efficient service first class thank you
C*****a Pratt
The web site made it easy to find my Log burner. I ordered the glass and rope needed and they turned up very quickly, before they were due to arrive. The packaging is first class, lots of protection for the glass panel including lots of bubble wrap, lots more additional cardboard protection inside a oversized box. Really pleased. New glass looks great! Many Thanks, Adam
A*****m Nickels
DPD delivery service advised that the delivery would be made on one day, but there was no further contact.
Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time.
After advising a location for delivery, DPD failed to leave the parcal either on that day.
This meant that we had to visit a "drop off point" to collect goods.
Consider this could have been better and not particularly helpful customer service.
M*****n King
Brilliant high quality parts. Quick delivery and very well packed.
Thankyou so much all fitted and working.
D*****d Holland
All of the parts were delivered, OK, The parts were the correct ones and we have finally got them installed.
Great fire now in time for Xmas.
R*****t Punter
Delivered quickly
Fit perfectly thanks
R*****s Mackechnie