Thank you for the ashpans - they are brilliant. They arrived on Thursday 2nd - how very speedy is that! However, at 80 years old, I do not know what PDF format means! The plastic bag attached to the parcel was open with just a credit size card inside - is this the invoice and how do I read it? It looks like a business card to me. Sorry for being such a pain! +++++++++FIREPARTS RESPONSE ++++++++++++ Bless, you are doing very well at the age of 80 on the internet!!! PDF is a file format, the attached file to the email I sent was the invoice for the purchase. I have sent you an invoice in the post instead and it should be with you by Tuesday. The credit card is a fridge magnet (you can put it on your fridge, or anything steel that a magnet will stick to) we put these in all our parcels so you don't loose our contact details!! Thanks Fireparts.com

J*****e (Hampshire)

Good service

Good product , no issues , just replaced the old damaged ones , easy job

S*****n Reid

Great service

Great

L*****e

Excellent service....quick response....packaged to perfection.

L*****a Hall

Received products promptly and intact

C*****e

I have used Fireparts for some years now as my 'go to' for parts when needed. I always find them helpful I have never been other than very pleased with the quality of service received from them.

D*****d Moffatt