The product arrived in a timely manner, however, without the screws and washers to fix it. This was rectified by the manufacturer who sent the items FOC. Thanks.

Cannot comment further, as I pre- bought the item with a view to fitting later this year.

B*****n

Product arrived on time as stated.

Very pleased with this item, a perfect fit and good quality.

P*****l Andrew

Fabulous service and advice. Excellent communication. Went above and beyond to ensure I received the correct door glass for my log burner, which they sourced. Very happy/ thank you

Brilliant

K*****n Hooker

Great service kept informed all the way through the process. Arrived on time which living in Shetland is something we usually do not get. Product arrived well packed and all in one piece. On arrival fitted straight away fits perfectly. Very pleased thank you.

A*****s Stalker

Excellent service and product knowledge. Good value. Totally refurbished my Hunter Herald Multi-fuel stove with parts supplied. Ready for another 20years use. Highly recommend.

A*****r Burr

I am delighted with the replacement parts for my fire. They were exactly what I needed. They arrived very quickly after the order was placed. I cannot speak highly enough about the fantastic customer service. I couldn't have got the exact parts I needed without the assistance of Lynn. She was a fantastic help.

K*****n Ennis