Excellent service. Keep informed and quick delivery
S*****n Liptrot
Purchase online quick and easy no problem’s whatsoever price was reasonable have bought same product before would buy again if the need arises.
The existing glass was all marked and scorched from the heat of the anthracite fuel the current purchase was to smarten up the front of the parkway unit.
R*****d Blackburn
All of the parts were delivered, OK, The parts were the correct ones and we have finally got them installed.
Great fire now in time for Xmas.
R*****t Punter
Delivery was swift and the parts were as ordered. However the riddling/ operating tool is rubbish compared to the one it's replacing.
This steel replacement seems like a good idea as it's less brittle (and presumably much cheaper to fabricate) than the cast iron original which snapped when a log dropped on it! But it's so much thinner at the non-spanner end that it's useless for picking up the ashpan - so much so that to describe it as a "lifting tool" is misleading.
I've tried calling a couple of times to explain but the office is closed. I would however welcome a response.
C*****e Wallbanks
The grate is the correct size and came after I contacted the seller. SHe chased it up and we got it the next day.
K*****e Campbell
Sound, reasonably priced grate.
Quality traditional product, quite easily fitted in this case into a suitably-modified redundant Baxi back-boiler fireplace. Adjustable draught flaps allow some control over burning rate, but not with the ease and effectiveness of a woodburner.
P*****r Dawson