Speedy delivery, excellent packaging, very pleased.

Didn't know part number for my Parkray appliance, when looking elsewhere I found out that it was obsolete, but the description given for the part that I ordered suggested that it would fit. There was no image of the item available. But I went ahead and ordered. When it arrived the shape was completely different and I thought that it would have to be returned, but it did fit and I was so relieved. Had I been able to view an image then I probably wouldn't have ordered it, which would have been my loss. Thank you again for excellent service.

S*****e Warner

Fast delivery very well packed all good thanks

P*****r Taylor

Delivered promptly and the exact spare I needed even though my fireplace is years old now. Thank you.

Fits perfectly in 16 inch Firemaster Superdraught De-luxe and maintains airflow with a gap around and underneath box. There is a metal tab underneath it sits on. It is also clear of the valve to allow free movement of the valve. If this helps anyone the valve for this fireplace is mounted in two holes one at the bottom at tube entry (scrape around and you will find it) and one at the top through metal plate.

A*****m Scott

Thank you – it’s been a pleasure to order from you; I am so impressed by your helpful customer service and also the discount offered on a large order. I will definitely be recommending you, and you will be the first port of call for any wood burning stove spares when I need them

M*****e (Northampton)

All information is available on your website, plus I found it very helpful and reassuring to speak to a knowledgeable member of your staff to make absolutely sure I was ordering the right items, which arrived exactly as ordered and on the correct day.

M*****s Webb

Excellent service goods arrived within 2 days from a Sunday order

Done the job

W*****m