Customer Feedback

We send our customers a feedback form to complete after they have purchased with us, the feedback is published below.
We don't get it right 100% of the time, so the feedback is key in helping us improve our service to all our current & future customers 😊

Good clear online catalogue. Order was delivered quickly with a time slot given. Have ordered from Fireparts before & will continue to do so. We'll done to all concerned.
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Mrs M*****m (from newark on 15 September 2023)
Great service and went well above and beyond to support me managing my old parkray. Very thankful and highly recommend.
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fireparts.com client (from Selby on 10 September 2023)
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Denise G*****d (from mansfield on 07 September 2023)
Excellent items and great service. Fast delivery and communication. Can recommend.
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David T*****r (from hyde on 02 September 2023)
great service and quick delivery
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Caroline H*****n (from Brough on 31 August 2023)
Extremely helpful service ,Lynne went out of her way to help me .
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Thomas W*****y (from Leicester on 31 August 2023)
I am very impressed by the initial service received from your company’s ordering service. Lynn could not have been more helpful and the delivery arrived within 48 hours
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Gillian H*****n (from Buckingham on 31 August 2023)
My order was received sooner than I expected and in good condition so thank you for excellent service I have cut to the size and shapes that I needed with a jig saw (cuts easily no problem)
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Alan B*****l (from Shrewsbury on 26 August 2023)
Was very pleased with your service thank you
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Angela P*****e (from Durham on 26 August 2023)
This is the second time we have ordered from here and the service is amazing and prices are very reasonable… it’s delivered in days .. definitely be using you again
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Jennifer D*****y (from Sunderland on 25 August 2023)
Very helpful service to assist me identify the correct parts for my Baxi unit as previous modifications by a previous owner had rendered it unusable.
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Eric N*****l (from coalville on 24 August 2023)
Excellent
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Graham S*****t (from Denbigh on 23 August 2023)
I called after receiving my fire grate in only two days. Your service is excellent, and the price I paid is also the lowest on the interweb. I told you that on eBay.co.uk the grate is over £130! Again , thank you very much.
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Andrew M*****l (from Ferndown on 20 August 2023)
5stars
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Colin G*****n (from ballymena on 18 August 2023)
Excellent service,goods arrived in three days
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Richard J*****y (from RADSTOCK on 17 August 2023)
I had ordered the wrong product in error . This was dpotted prior to dispatch. Your lovely staff mrmber called snd corrected this for me . Brilliant customer service. Thank you
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Lisa N*****d (from darwen on 17 August 2023)
Second to none fantastic service part is A1
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Alan B*****l (from gwent on 12 August 2023)
Great friendly service, great product.
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Michael U*****t (from Willenhall on 11 August 2023)
Pleased with item, arrived as described and on time. Would use this company again.
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Wilfred L*****a (from Warwick on 10 August 2023)
Fitted and working very easy to install will use again if required
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Stephen D*****n (from Blyth on 10 August 2023)
Excellent service.Prompt
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Marilyn H*****g (from Blandford Forum on 09 August 2023)
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Thomas W*****d (from Tredegar on 06 August 2023)
Very helpful parts ordered paid for and delivered 2 days later. You do not get better than that.
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Elaine B*****n (from Halsham, on 05 August 2023)
Very prompt service and good product
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Peter E*****d (from Appley Bridge on 05 August 2023)
I ordered the glass for my fire, It arrived the following day. Very prompt service. Than k you
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John T*****r (from Scunthorpe on 29 July 2023)
We found this company to be very helpful and friendly We would definitely use this company again. The Lady called Lynne helped us sort out our problem very fast. We received the New part the following day.
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Trevor B*****r (from WEETING, BRANDON on 28 July 2023)
No issues. Prompt service and delivery. Can not ask for anything more. Thank you
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Peter C*****d (from kingsbridge on 27 July 2023)
Excellent friendly service and delivery. Not yet opened and fitted until fire is serviced. Thankyou ????
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Anne S*****r (from blackpool on 27 July 2023)
Excellent service and I managed to get exactly what I needed. The packaging was substantial as is required for such a delicate material. Very prompt delivery too. Thank you
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Allan J*****s (from Louth on 26 July 2023)
Great service reasonably priced arrived when said ordered for a friend
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Jill S*****s (from Scunthorpe on 16 July 2023)
Brilliant service and staff. Cannot fault.
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Geoffrey R*****s (from helston on 14 July 2023)
Hi huys i was very happy with the service from fire parts. even when we had a little confusion identifying my stove your staff were very helpful and busy to fix my problem. the one item not sent was the glass clips for the doors but further investigation showed those products are not available anymore as my stove is from the 1970s thankyou for your help and i will recommend you guys to my friends. best regards john haigh, carlisle
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John H*****h (from Carlisle on 14 July 2023)
Excellent service and assistance. No issues at all. Very prompt and quick delivery. Ver y glad I found this Website Thank you very much Fireparts
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Peter C*****d (from kingsbridge on 12 July 2023)
Excellent
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Tim W*****d (from Sedlescombe on 12 July 2023)
Thank you very much for your prompt service. The parts arrived when expected. Fir st class service.
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fireparts.com client (from Bideford on 08 July 2023)
Ordered the wrong parts and had great service exchanging them to the right ones. Would highly recommend you to our friends and family.
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Geoffrey R*****s (from helston on 08 July 2023)
Delighted. Item arrived as described in the listing. Well packaged. Great price. Would use this seller again. ???? ???? ???? ???? ????.
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Andrew E*****s (from Barnsley on 07 July 2023)
Excellent service, very easy to order and the postage arrived quickly. My order came very well packaged to ovoid any damage.You are kept up to date with your order from the moment of purchase so I would highly recommend this company. *****
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Russell O*****n (from Stoke on Trent on 29 June 2023)
Delighted with the product and service.
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fireparts.com client (from Torphins Banchory on 26 June 2023)
Help and service was brilliant couldn’t have done more
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John S*****p (from Brighouse on 18 June 2023)
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Patricia M*****n (from Bedworth on 17 June 2023)
The service was exellent! Lyn ne is a star. Very friendly, very helpfull en very competent Tha nks again
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Hugo S*****s (from Atherstone on 16 June 2023)
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Craig M*****s (from Norwich on 15 June 2023)
Brilliant service, will order again if anything is needed
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Harry M*****o (from marlow on 14 June 2023)
Excellent service with very prompt delivery. T hankyou so much.
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Barry J*****n (from ilkeston on 13 June 2023)
Excellent speedy delivery. Well packed as contained glass.
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fireparts.com client (from notts on 09 June 2023)
Fair price,easy payment system and fast delivery. Thank you
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Antony G*****s (from Buxton on 09 June 2023)
Quick service and product very well wrapped
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Michael K*****n (from york on 08 June 2023)
Fantastic service ..expert guidance on the parts ordered .. arrived the next day .. fire parts fitted and works perfectly..tha nks lyne
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Elaine ***** (from morpeth on 07 June 2023)
Again, a first-class service from order to delivery with excellent packaging too. thank you
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Ian B*****l (from Northwich on 04 June 2023)
This product arrived the following day.It was packaged really well and cut to exact size.Would definately reccommend this Company to others.
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Richard R*****n (from Boston on 04 June 2023)
Very helpful and friendly
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fireparts.com client (from Market Drayton on 03 June 2023)
A really 1st class service. I was kept informewd with this order from start to delivery keep it up, Thanks
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Ian B*****l (from Northwich on 31 May 2023)
Very efficient service
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Grigoriy R*****v (from doncaster on 31 May 2023)
Thank you for prompt service. I was amazed it arrived so quickly. It came as per instructions and well wrapped. The firebars were perfect, glass perfect and tape.
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Deirdre J*****e (from Shrewsbury on 26 May 2023)
Excellent website has such a large product range yet it was easy enoug for me to find the product I was looking for
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James M*****r (from Motherwell on 25 May 2023)
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Martyn M*****n (from Beeston on 25 May 2023)
Very good service
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Peter W*****n (from Knebworth on 25 May 2023)
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Jeff H*****s (from Stoke-on-Trent on 25 May 2023)
Excellent service - very quick delivery.
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fireparts.com client (from Bolton on 24 May 2023)
Quick service, item arrived well packed and fitted with ease.
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William B*****t (from st andrews on 24 May 2023)
Excellent, efficient and quick response and delivert
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Roger E*****s (from Bexhill-on-Sea on 22 May 2023)
Items arrived earlier than expected and in good order.
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Joanna P*****y (from hereford on 22 May 2023)
Very good service, Good price compared to other suppliers, website easy to use
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Darren B*****r (from Hull on 20 May 2023)
Very happy with product and quality, delivery was very fast and on time. Excellent.
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Andrew D*****l (from aberdeen on 12 May 2023)
I bought a grate for a Parkray stove from Lynne in Fireparts a number of years ago. She was excellent. When i made contact with the group again in May 2023 I was glad to see that she was the person who answered my initial e mail. This lady is very efficient. The products are very reasonably priced. The speed and accuracy of delivery is excellent as well. I highly recommending the company for quality and service. If I needed a stove related product again - i would Not be wasting time or energy searching for another supplier. Without hesitation - I would make immediate contact with Fireparts. Thomas County Donegal Ireland.
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Thomas E*****n (from mountcharles village on 12 May 2023)
Quick and easy process. Quick delivery Thanks
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John E*****t (from alnwick on 08 May 2023)
First class service and delivery. Couldn’t ask for better
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Julie C*****e (from Hexham on 04 May 2023)
Fire bars ordered and delivered really quickly, now installed and working well. Many thanks for your prompt service will definitely come to you first in any future requirements. Kind regards to all involved.Georg e Scott.
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George S*****t (from Wigton on 03 May 2023)
Received a courtesy call to advise of potential delay as product had to be ordered from manufacturer. Received a txt on the day of delivery (just a few days later) advising of time slot. Product was well packaged and delivered on time. Very happy with the service provided.
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Nicholas G*****s (from swaddlincote on 29 April 2023)
Excellent customer service from first point of contact
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fireparts.com client (from Leyburn on 27 April 2023)
Website easy to follow. Prompt confirmation of order and subsequent delivery arrived shortly afterwards. Altogether an excellent service.
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fireparts.com client (from Carnforth on 27 April 2023)
Item arrived on time and we’ll packed. Fast and efficient service
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Roy K*****m (from Brassington on 26 April 2023)
Good quality fast well packaged
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Stephen B*****y (from Hexham on 23 April 2023)
Fantastic product and service. Well done
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Andrew H*****d (from Malton on 21 April 2023)
Speedy and helpful service as always. Recommended.
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Richard S*****d (from Blyth on 13 April 2023)
Great service , communication and product. Excellent customer rapport. Thank you
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Justin O*****n (from Stoke-sub-Hamdon on 13 April 2023)
Excellent service and very quick delivery
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Ray B*****p (from Wisbech on 13 April 2023)
Item dispatched quickly and was safely wrapped.
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Sam A*****n (from Swindon on 12 April 2023)
Great service and communication over the telephone and internet, cannot fault any part.
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Gregory B*****r (from Alfreton on 09 April 2023)
Very good service. Product was well packed and arrived quickly. Prompt and helpful reply to my email query. Good price too!would use this company again.
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Pauline N*****h (from Colchester on 07 April 2023)
Quick delivery & easy to use website.
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Nick L*****e (from Kendal on 06 April 2023)
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Robert E*****d (from Coventry on 06 April 2023)
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Sarah H*****a (from Antrim on 06 April 2023)
Allways good quick service - I can,t fault them
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Martyn R*****k (from binbrook on 06 April 2023)
Everything perfect
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Guy ***** (from Huddersfield on 04 April 2023)

Everything was straightforwar d and order came within a few days unfortunately there was a missing glass panel. I phoned up and explained the problem and it is being rectified at present. It was a simple mistake so no problem
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Gerard D*****l (from londonderry. on 03 April 2023)
Reply from fireparts.com admin

This was an oversight in our warehouse for which we truely apologise.  We are in the process of packaging and sending you out the missing glass.  Please accept our apologies for this.
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Leona H*****l (from Ballycastle on 03 April 2023)
Very helpful in identifying the parts I required.
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Guy H*****n (from Willesborough, Ashford on 02 April 2023)
First class service I am happy with my purchase thank you.
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Trevor M*****d (from Newry on 02 April 2023)
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Jeffrey W*****n (from peterborough on 02 April 2023)
Good product, fair price, quick delivery.
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Tim W*****d (from PRESTON on 02 April 2023)

A bit pricey for a fire brick but hay ho
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Robert J*****s (from Caernarfon on 01 April 2023)
Reply from fireparts.com admin

Thank you for your feedback.  Rayburn increased their prices back in 2020 between 100 and 500% for spare parts.  Rayburns SRP for this brick is £37.07, we sold to you at £29.04. Whilst we were able to provide a good discount to you, we do appreciate that bricks and spares generally are increasing in price. If Customers are in a position to, we would advise to buy a spare brick set, so you have replacements bricks at hand but most of importantly, secure them at the current prices.
Phil was so very helpful.
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Diane L*****t (from seagrave on 30 March 2023)
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Barry C*****y (from nottingham. on 29 March 2023)
Everything was fine thank you
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fireparts.com client (from HEREFORD on 29 March 2023)
Prompt and efficient service. Could not ask for any better.
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Ian M*****n (from Oban on 29 March 2023)
Easy website to use and items delivered very quickly. Would recommend Fireparts.com to anyone.
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Sean C*****m (from cheltenham on 27 March 2023)
Five star service. Kept me informed due to a supply difficulty can’t fault in any way goods arrived as soon as they could dispatch them very happy and highly recommend
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Marian M*****e (from By Arbroath on 26 March 2023)
Great products and speedy delivery
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David W*****n (from Norwich on 26 March 2023)
From when I ordered ,the parts ,for our fire ,till the delivery ,noting but praise for this company ,never known such good customer service any where else x x thank you
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Judith P*****m (from vale on 26 March 2023)
Thanks for your excellent service. The details allowed me to choose the right ash box for my grate and it arrived very promptly.
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Richard ***** (from near beverley on 25 March 2023)
as described and quick delivery
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Tristian B*****r (from Ingatestone on 23 March 2023)
quick responce and exellent service (to republic of ireland)
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Steve B*****n (from Athlone on 23 March 2023)
Excellent Service
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David B*****y (from Neath on 23 March 2023)
Definitely five stars. Excellent service.
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Susan ***** (from Porth on 23 March 2023)
Great company to deal with, we have had wood burning stoves for over ten years and we only use Fireparts for spares.
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Terry W*****n (from etherley dene, bishop auckland on 23 March 2023)
Excellent service all round - swiftly sent, well-packed and competitively priced.
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Roderick M*****d (from MAIDSTONE on 23 March 2023)
Fast service , reasonably priced and good quality.
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Jean W*****d (from Doncaster on 23 March 2023)
Easy to order, prompt delivery. very satisfied
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Michael C*****s (from Worcester on 20 March 2023)
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Brian H*****s (from WISBECH on 19 March 2023)
Excellent service, fast delivery, great product - highly recommended
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fireparts.com client (from Neston on 18 March 2023)
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fireparts.com client (from midge hall leyland on 15 March 2023)
Fantastic service, quick delivery & great prices
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Lynne M*****u (from dailly on 15 March 2023)
Arrived on time and as ordered. Web site very helpful in identifying the precise part needed.
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Ken W*****n (from Malton on 14 March 2023)
Excellent service
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Zoe W*****n (from swadlincote on 13 March 2023)
Initially out of stock but I was kept informed. Excellent communication and service
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Rod S*****t (from Milnthorpe on 12 March 2023)
very good
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Anthony P*****r (from READING on 12 March 2023)
The item arrived on time and was as described.
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Alan S*****e (from tewksbury on 11 March 2023)
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Pauline ***** (from ashbourne on 11 March 2023)
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fireparts.com client (from Bolton on 11 March 2023)
Ordering Parkray room heater parts from Fireparts.com' s extensive online parts catalogue was easy and effortless and all the parts arrived in 3-4 days, well within the expected delivery time.
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Jan B*****i (from Gorebridge on 10 March 2023)
We use Fireparts for all our parts for our Parkray fire and as always the staff are always very helpful and answer any questions quickly and efficiently. We would like to Thank them for all their help past and present.
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Janet J*****r (from chesterfield on 09 March 2023)
Great service from the person I talked with had my item in stock well packed arrived sooner than expected would use this company in the future
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fireparts.com client (from Wigton on 09 March 2023)
Just the product wanted. Kept informed throughout Speedy dispatch and delivery.Fits perfectly
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Edward A*****n (from CHICHESTER on 09 March 2023)
No problem here very helpful
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Kevin C*****r (from Bedford on 09 March 2023)
The service I received from fire parts was very good, my order being dispatched in quick time and packed safely and secure, should the need arise I would definitely use them again.
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John H*****m (from Saltash on 09 March 2023)
First class! Arrived well packed and ahead of schedule. This is my second time to use this firm and highly recommend them.
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William L*****n (from londonderry on 09 March 2023)
It was easy to find the correct glass I needed and the recommendation for the seal I followed which worked perfectly. The delivery was done at the earliest option. It was a pleasure dealing with you.
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John M*****h (from Salsburgh on 08 March 2023)
Very happy and will be using your services again
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Suzanne W*****e (from Barnsley on 08 March 2023)
Ordered on line arrived well packaged within quoted timescales & I seem to recall the product was competitively priced including the postage garage thanks
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Tracy S*****s (from Halifax on 08 March 2023)
Quick delivery packaged well cheers
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Ged W*****s (from Gloucester on 08 March 2023)
Great very helpful when you do not knaw which parts to buy
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Malcolm D*****d (from Nr Stoke-on-Trent on 08 March 2023)
Excellent service.
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Trevor B*****h (from lyndhurst on 08 March 2023)
Great service and customer care, easy to deal with and knowledgeable of team fantastic H ighly recommend
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Andrew T*****s (from Newcastle upon Tyne on 08 March 2023)
Delivered quickly
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Ross M*****e (from clynderwen on 08 March 2023)
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Linda B*****r (from South Petherton on 26 January 2023)
Very helpful and knowledgeable staff.Quick and efficient service. Will use again.
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William B*****r (from Grange-over-Sands on 26 January 2023)
good communication over delivery query. easy to use website I will use them again.
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fireparts.com client (from Preston on 26 January 2023)
All ways very good services, we have used this family run company for over 20 years and never disappointed. Keep up the good work
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Gavin M*****- (from romford on 26 January 2023)

Service was excellent. However, the packaging of the items was less so, HHR08008 was missing from the dlivery as a result of the package ends being closed with simple parcel tape - the product has burst through this during transit. Fireparts are dealing with this, again excellent service
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fireparts.com client (from port law on 26 January 2023)
Reply from fireparts.com admin

Thank you for your detailed feedback.  I can see from your order that we have asked Parkray to send the missing part to you ASAP.  Please expect this shortly and please accept our apologies.  Feedback has been given to the warehouse and asked if they would keep a close eye on long distance parcels (as yours was to Ireland).and check they are adequately packed.  Please come back to us if you have any more questions, in the meantime your missing part will be with you shortly, thank you for your patience.
Good service
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David G*****n (from Ripley on 26 January 2023)
due to ordering a few days before christmas order was delayed but i got it in the end
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Stephen H*****s (from newport on 26 January 2023)

Easy to order the part that I needed as I’d ordered one previously and was able to confirm the part number from my order history. It didn’t arrive as per my confirmation email but as soon as I chased it up via email it arrived promptly.
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fireparts.com client (from narberth on 25 January 2023)
Reply from fireparts.com admin

Thank you for your feedback, the delivery service has been a little wobble in December 2022 and start of Jan 2023 (we think due to high sector demand couple with Royal Mail strikes), however we are now seeing a marked improvement and service appears to be resumed as per usual.

 

Best price and service: wouldn't hesitate to buy again from fireparts.com.
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Eddy B*****n (from Stirling on 25 January 2023)
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Kevin B*****y (from hamps on 25 January 2023)
Easy to order, smooth transaction, fast delivery.
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Josephine G*****y (from Halifax on 25 January 2023)
Very helpful and knowledgeable. Pleased to have found a product for our old fire and heating system.
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fireparts.com client (from BANBURY on 25 January 2023)
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Christopher S*****h (from east lothian on 25 January 2023)
Straightforwar d transaction. Quality product.
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fireparts.com client (from broughty ferry on 25 January 2023)
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Kenneth M*****d (from isle of lewis on 25 January 2023)
Really helpful listen to understanding what I was after delivery quick recommend all
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Lorna L*****e (from Bedwas on 25 January 2023)

Excellent service Would like an option to have Royal Mail as a courier.
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Nigel ***** (from Leicester on 25 January 2023)
Reply from fireparts.com admin

We have explored this for smaller items, the courier system we have set up works well, Customers have been receiving their parcels in a timely manner.  The recent stike issues with Royal Mail question whether its the right time to work with them just yet.  We will however keep this under review.
First class service thank you
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William Q*****n (from Chadderton on 25 January 2023)
Excellent service again. Hassle free to order on line.
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fireparts.com client (from Southam on 25 January 2023)
Good quality parts at good prices and fast delivery, highly recommended
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David W*****s (from oakdale blackwood on 25 January 2023)

Service was helpful. Delivery was quick and product well packed. Thank you.
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Kathleen C*****n (from Londonderry on 10 December 2022)
Reply from fireparts.com admin

GENERAL NOTE

WE HAVE HAD ISSUES WITH OUR FEEDBACK SYSTEM, CUSTOMERS HAVE NOT BEEN RECEIVING FEEDBACK EMAILS SINCE 10TH DEC 2022.  THE SYSTEM HAS ON 24TH JAN 2023 SENT OUT THESE EMAILS TO CUSTOMERS - WE ARE NOW RECEIVING CUSTOMERS FEEDBACK AGAIN.  THANK YOU FOR YOUR PATIENCE WHILST THE PROBLEM WAS SORTED.
Great website full of useful information. Very helpfull knowledgeable staff. Execellent price. Firebricks were well packaged and deliverd quickly. This will be the first place I look for any future purchases.
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Ian B*****y (from Shrewsbury on 07 December 2022)
Fantastic service Great customer service. Certainly use again.
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Michael R*****l (from Carnforth on 06 December 2022)
Staff over phone have always been very helpful and sorted me out on more than one occasion Great to get products that are fit for purpose Thank you
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fireparts.com client (from Newark on 03 December 2022)
Excellent service and great support when we were given the incorrect model information for our stove (not by you!) and ordered the wrong fire bricks. Lynne deserves a medal for her kindness and patience and her timely updates in both emails and calls was greatly appreciated.
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Emma O*****n (from Leighton Buzzard on 03 December 2022)
Quick delivery, no problems
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Martin C*****k (from Dumfries on 03 December 2022)
Speedy and helpful after sales support to sort out an order issue. Couldn't fault service provided.
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fireparts.com client (from Larne on 27 November 2022)

After discussion and initial unsuited grate purchase, this bottom grate fits fireplace well. Thank you to Lynne & Phil for helpful communications .
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Stephen ***** (from GALASHIELS on 27 November 2022)
Reply from fireparts.com admin

If ordering online and unsure the part is correct, Customers can select 'PAY LATER' at checkout, NO payment will be taken and we will then contact you to check the part/order.  If a part is ordered incorrectly, we will always work to provide the easiest and quickest route to help you get the correct one!! (or offer a full product refund).  Please let us know if you wih to return your part within 14 days.
Delighted with the Firepart team. They were helpful in deciding which fire I needed and dispatched on time and arrived before forecast date. Thank you.
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Peter E*****n (from Carnforth on 27 November 2022)
Very good service,parts promptly dispatched, great people to deal with,excellent company!thanks so much.
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John J*****n (from York on 26 November 2022)
Timely delivered quality packed
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Ian H*****n (from Northants on 26 November 2022)
Excellent service and well packaged!!
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Christine B*****h (from stourbridge on 26 November 2022)
Delivered promptly and the exact spare I needed even though my fireplace is years old now. Thank you.
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Adam S*****t (from Wrexham on 26 November 2022)
First rate service
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Fergus G*****r (from Keighley on 26 November 2022)
Very efficient & helpfull recommend you to every one order the 15th recieved on the 17th I have delivery bill to prove it
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Joseph P*****r (from Choppington on 26 November 2022)
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Elaine ***** (from Durham on 26 November 2022)
Brilliant service. Kept me informed all the way from point of order to arrival. Also great pricing. I think you. Regards David
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David N*****l (from Dereham on 26 November 2022)
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Michael T*****s (from Rotherham on 26 November 2022)
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Michael T*****s (from Rotherham on 26 November 2022)
Delivery received far faster than expected.
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Rees W*****s (from Pontypridd on 21 November 2022)
Very helpful and attentive.
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fireparts.com client (from Near MARKET DRAYTON on 21 November 2022)
Excellent service, from order to delivery.
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fireparts.com client (from SANDBACH on 20 November 2022)
Excellent service and products safely and well packed Thank you.
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fireparts.com client (from Iver on 19 November 2022)
excellent great advice & delivered quickly Thankyou
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Sharon W*****n (from Spilsby on 18 November 2022)
order arrived in good order and very quick service, many thanks, will certainly use you next time. B.C.
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Brian C*****e (from st margarets, dover on 18 November 2022)
Excellent product - easy ordering process- PayPal accepted - quick delivery
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Pauline L*****t (from on 18 November 2022)
Excellent service
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Lynda F*****r (from Sleaford on 17 November 2022)
A very quick service and delivery, Ver y professional I was extremely pleased
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Patricia ***** (from Yeovil on 16 November 2022)
Very fast delivery service, very user friendly Wed site.
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Robert D*****r (from dumfries on 16 November 2022)
Very good service, I phoned my order through the man on the line was very helpful and gave me lots of advice regarding fitting of the glass to my Parkray.
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Hilary D*****s (from haverfordwest on 16 November 2022)
Have used Fireparts.com many times and every time they have been very good. Not only with quick delivery but the website is very good and easy to use. Would recommend to anybody to source parts and will never go anywhere else.
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Sean C*****m (from cheltenham on 16 November 2022)
Good value
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James L*****n (from Durham on 16 November 2022)
Good communication, delivered on time and quick response to minor problem with order.
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Eric ***** (from Banchory on 16 November 2022)
Good communication. Very helpful Quick delivery. Good range of parts
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fireparts.com client (from Barton upon Humber on 16 November 2022)
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Heather W*****e (from Burgess Hill on 16 November 2022)
First class customer service. Polite, friendly and extremely quick response to enquiries.
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Claire Z*****e (from Lincolnshire on 16 November 2022)
Delivery and packaging great. Quick and easy ordering. Website very clear.
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Jillian ***** (from Cardigan on 16 November 2022)
Great communication. Quick and easy purchase. Fast delivery. Really pleased. Thank you
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Nicola G*****s (from Ammanford on 16 November 2022)
Delivery good , package good no damage. Excellent service.
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Ralph T*****d (from peterlee on 16 November 2022)
Excellent and efficient service. Very friendly to deal with. Recommended.
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fireparts.com client (from Leiston on 16 November 2022)
5. EXCELLENT
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fireparts.com client (from Ashford on 16 November 2022)
The fire bricks were despatched quickly and very well packaged. Phone assistance was also very supportive and helpful. Would use fireparts again.
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Martin S*****p (from Littlehampton on 16 November 2022)
Excellent service. 1st class very easy and simple to order
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fireparts.com client (from Northwich on 16 November 2022)
Excellent. Good range of stock and prompt service. Hi ghly recommended.
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P A*****a (from Cornwall on 16 November 2022)
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