Customer Feedback

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Great service as always.Lynne is great ,knows the products, never any problems,thank s so much Lynne,Regards, Ray.
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Ray M*****n (from wolverhampton on 17 January 2020)
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Excellent service. Easy to order. Prompt delivery. Competitive price. I have used you before and will be happy to use you again. Thank you.
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Warwick S*****n (from ford on 17 January 2020)
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Maciej A*****a (from bray on 17 January 2020)
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All perfect.
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Bill B*****e (from Edinburgh on 16 January 2020)
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Good job! Ordered paid for and delivered as stated - no problems
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David W*****h (from thornton cleveleys on 16 January 2020)
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Apart from being delivered a day late fantastic
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Robert S*****g (from norwich on 16 January 2020)
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Kevin ***** (from croydon on 16 January 2020)
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Quick efficent service & fair pricing. Would recommend.
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Margaret A*****n (from chesterfield on 16 January 2020)
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Good, quick service and good packaging.
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Michael W*****l (from frodsham on 16 January 2020)
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Very swift service and reasonable prices. Was told my fire part would be delivered within two days, and it was.
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Don W*****t (from Workington on 15 January 2020)
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GOOD, EASY TO DEAL WITH. ONLY NEEDED MORE OF A HEADS UP RE DELIVERY SCHEDULE IN ORDER TO MONITOR IT WE GET TOO MUCH KNOCK AND RUN THATS ALL
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Robert V*****n (from west haddon on 15 January 2020)
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Excellent communication. .
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Lisa B*****y (from derbyshire on 13 January 2020)
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Very helpful and knowledgable
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Robert ***** (from Leicestershire on 12 January 2020)
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Easy website to navigate. Good advice to make sure one orders the correct part. Easy to place order, good communication as to receipt and confirmation of order, good updates on delivery and final product was well packaged and precisely what was required. Excellent service.
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David H*****s (from Longfield on 11 January 2020)
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Fast service and got exactly what I wanted hassle free at a good price
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Stephen B*****n (from stafford on 11 January 2020)
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Excellent service over a difficult Christmas period for delivery. Good communication
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Mark C*****n (from not gordon on 11 January 2020)
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Excellent service product arrived quickly and very well packaged.
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Michael G*****e (from Worcester on 11 January 2020)
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Great friendly service. Well Done
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Paul M*****n (from included on 06 January 2020)
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Always satisfied with the service Fireparts provide. They are efficient, prompt, helpful and friendly.
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Brian C*****n (from south shields on 04 January 2020)
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very quick delivery!!
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Linda H*****y (from Isle of Arran on 02 January 2020)
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Fast and reliable very good quality parts i wont buy from anywhere else :)
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David W*****s (from gwent on 31 December 2019)
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Delivery was swift and the parts were as ordered. However the riddling/ operating tool is rubbish compared to the one it's replacing.

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Clyde W*****s (from kilmarnock on 31 December 2019)
Reply from fireparts.com admin

Thanks Clyde for your feedback.  The riddling handle supplied is Hunter / Parkray (the manufacture) supplied handle.  We have noticed generally with various manufacures that over the years some parts are being made differently (including bricks) to lighten for transportation and also help reduce manufacturing costs and as a result end retail price.  Unfortunately, there is little we can do as this is the orginal factory produced item.  Thank you however for the comments regarding swift delivery :-)

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Fireparts could not have been more attentive or helpful. I thororoughly recommend this company.
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Edward G*****g (from included on 29 December 2019)
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Excellent
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Ron C*****n (from stockton on tees on 28 December 2019)
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First class in all respects. A pleasure to deal with you company.
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Sarah ***** (from shotts on 27 December 2019)
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First class service from start to finish
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Sarah ***** (from shotts on 27 December 2019)
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Met all my requirements
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Tim L*****d (from preston on 27 December 2019)
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Quality product and fast service
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David S*****l (from ballater on 26 December 2019)
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fireparts.com client (from cardiff on 25 December 2019)
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No issues at all
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Tony S*****h (from kendal on 24 December 2019)
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Great price and service, you would go along way to find better !
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Clark C*****t (from edenbridge on 24 December 2019)
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Excellent service thankyou
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Susan E*****s (from wisbech on 22 December 2019)
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Arrived quickly, well packaged. Would re order
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Naomi R*****n (from verwood on 21 December 2019)
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Good service when calling for help with part number for Baxi ashbox. Part arrived 1 day after ordering even though it was expected 2-3 days delivery. Part exactly what was required. Very happy.
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Mike A*****k (from north ferriby on 21 December 2019)
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service provided for my order was very satis. price also very good - Thank you
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Eric L*****e (from nr.bodmin on 20 December 2019)
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thank you for my order, we are always very pleased with our parkray fire parts from you, and also with the quick delivery
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Roy R*****t (from corbriggs, chesterfield on 20 December 2019)
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Great service arrived super quick. Will use again Great stuff
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Stephen P*****e (from brecon on 19 December 2019)
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Very good service.
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fireparts.com client (from bingley on 19 December 2019)
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Great service and cost. Thank you.
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Karl A*****y (from birtle, bury on 19 December 2019)
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Oem Quality,rapid dispatch very pleased
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Terence E*****s (from camborne on 19 December 2019)
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Super quick delivery. Thanks
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Neil A*****l (from haverfordwest on 19 December 2019)
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fireparts.com client (from on 18 December 2019)
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the lady on the phone is helpful,cheerf ul and a pleasure to deal with.
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John G*****y (from doncaster on 18 December 2019)
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Excellent service. Products well described. Speedy dispatch
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Lorna S*****n (from limavady on 18 December 2019)
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parts arrived on time as e mail date and time
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Malcolm H*****l (from nr/cowbridge on 18 December 2019)
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Just what I ordered and delivered promptly.
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Joseph W*****e (from huddersfield on 18 December 2019)
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Great service and exactly as stated.
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Alison P*****y (from berkeley on 15 December 2019)
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The item met my expectations, fully and it was very well packaged indeed. Delivered within the timescale advised. The product is just the job.
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Robert H*****n (from bishop auckland on 15 December 2019)
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Delivery very prompt and website easy to use
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Kevin L*****r (from Grimsby on 15 December 2019)
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Great choice of products and very speedy service.
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Tim W*****d (from PRESTON on 15 December 2019)
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Very helpful and informed staff. Knew exactly what I was after. Item was in stock and delivery was very prompt.
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Robert H*****l (from houghton - le - spring on 14 December 2019)
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Quick delivery well packed great service
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Gillian P*****y (from stroud on 14 December 2019)
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Excellent service, thank you.
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fireparts.com client (from maidstone on 14 December 2019)
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Ordering was simple and delivery quick
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Richard G*****h (from ashington on 14 December 2019)
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Very helpful, quick delivery and a pleasure to deal with
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Malcolm P*****d (from eythorne on 13 December 2019)
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Quick delivery
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Samantha H*****n (from honiton on 13 December 2019)
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Very good
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J W*****s (from canwick, lincoln on 12 December 2019)
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Caroline R*****e (from castlewellan on 12 December 2019)
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Excellent service. Thank you
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fireparts.com client (from near tranent on 12 December 2019)
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Speedy delivery, item as described
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fireparts.com client (from sheffield on 12 December 2019)
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