Took approximately 12 days to complete order. Initially paint not included in dispatch. Sorted subsequently with complimentary inclusion of additional rope glue. Advised re-dispatch lost by courier. Re-Re-dispatched. Got there eventually! Assistance from helpline lady of top quality so no stress!

Not fitted yet

K*****y Foard

Service was excellent. However, the packaging of the items was less so, HHR08008 was missing from the dlivery as a result of the package ends being closed with simple parcel tape - the product has burst through this during transit. Fireparts are dealing with this, again excellent service

K*****h Drayton

Good quality fast well packaged

S*****n Baty

Quick, efficient delivery.

Correct parts and easy to fit

A*****w Redden

It arrived next day

Good quality

C*****e Bone

Item dispatched quickly and was safely wrapped.

Glass was a direct replacement for existing stove glass and was a perfect fit.

S*****m Austin