I contacted you about two elements of my order but have not received a reply.
Both need to be returned, and for one I would like to order a replacement if you have stock.
It is disappointing not to have had a reply
P*****k Magennis
excellent service kept informed from order to delivery cannot fault
a well made part and very easy to replace with old one. no problems at all
P*****p Rickett
Great service.
Good products
G*****y Brown
Really good service and good product with a great price.
Really good grate blades for log burner
L*****h Donovan
A pleasure to deal with - I had no idea what I needed but was very quickly and expertly advised to exactly what I required. As bars were very distorted I was replacing (and being a man not thinking I needed to check things first) I had removed all bars before realising that I could not fit the new ones and had no idea which order they had been in and with distortion it was not obvious. A very cheerful and helpful phone call followed which had me sorted within 5 mins.
Not sure what I can put in here - they work as expected. As I have only had for a few weeks cannot speak as to their longevity but as I trust Fireparts.com (just a feeling based off the communications I had) then I think they will be great
P*****p Darling
Fabulous company by all accounts. Never had a problem at all. Used you on a number of occasions for my Dad. Costs very competitive and a good range of products to choose from. Delivery super fast. Parts delivered safely. Highly recommended.
I would imagine that not many people have a Parkway fire. These fire bars fit perfectly and are extremely well made. My Dad thinks they are the best he's ever had. Plenty of longevity.
A*****w Elves