Hi Had a problem with the order was lost in transit, so sent a email picked up by Phil, sent out a new order received today. Thanks to Phil ,very helpful. Regards Andy Chandler and Janet Holloway

J*****t Holloway

Every thing is fine thanks for your help.

T*****r Moorhead

A pleasure to deal with - I had no idea what I needed but was very quickly and expertly advised to exactly what I required. As bars were very distorted I was replacing (and being a man not thinking I needed to check things first) I had removed all bars before realising that I could not fit the new ones and had no idea which order they had been in and with distortion it was not obvious. A very cheerful and helpful phone call followed which had me sorted within 5 mins.

Not sure what I can put in here - they work as expected. As I have only had for a few weeks cannot speak as to their longevity but as I trust Fireparts.com (just a feeling based off the communications I had) then I think they will be great

P*****p Darling

Excellent service even though one of the 2 side bricks was missing on delivery - incredibly, when I phoned, Lynne was already aware of the possible warehouse error and immediately despatched

G*****f Braggins

Fast delivery, delivery charge excessive for the size of the part ordered. Was packed in a box far too big for the size of the part and full of polystyrene packing, not very environmentally friendly

A bit rusty, but then it is a part from a now obsolete fire, so was pleased that it was available at all

H*****n Hunt

Excellent

Excellent

R*****y