Everything was straightforward and order came within a few days unfortunately there was a missing glass panel. I phoned up and explained the problem and it is being rectified at present. It was a simple mistake so no problem
G*****d Dougal
Don't know what went wrong with my order with a lot of worry and waiting about it came right in the end I'm ever so grateful what you did about the glass and say thank you very much I would order from you again Brenda
B*****a
Good company to deal with, delivery was as expected and e-mails were answered quickly, can't complain.
Really pleased with the quality of the parts ordered, exactly the same as the old ones they replaced.
F*****k Adams
W*****m Locke
Fabulous service and advice. Excellent communication. Went above and beyond to ensure I received the correct door glass for my log burner, which they sourced. Very happy/ thank you
Works really well
K*****n Hooker
All good, user friendly, easy to find correct part, prompt despatch/delivery and well packaged.
Only 4 stars because the bottom of the new flap fouled on the fire casting at the bottom left hand corner. I filed an amount off the bottom corner-so no problem. This was on a Cumbria. It now works perfectly.
C*****e Jenner