Excellent service

D*****d Williams

Fantastic service Great customer service. Certainly use again.

Great product as described.

M*****l Rodwell

Had chat with customer service to make sure I was ordering the right products for my very old Parkray Very knowledgeable and helpful. Got exactly what I needed and arrived quickly. Nice to know I can get replacements for a fire that must be over 60 yrs old. Highly recommend.

Exact replacement for old one. Feels like it will last as long the other one which hadnt been hasn't been replaced in the last 32 years.

M*****t Hind

The personal service I received from Lynne is second to none. Living where I do in a relatively remote area of the Highlands of Scotland, I am forced to conduct alot of my shopping and business online. As such, I am able to objectively comment on the service I receive from each company I deal with. Lynne was able to give a personal touch to the purchases I made with prompt responses to each enquiry. I'm sure there are are others in the Fireparts.com team that have had a part in completing my orders, but Lynne stood out as someone who appeared to have her 'finger on the pulse' - and did not give the customer (me) the feeling that I was asking too much of them to complete my enquiry. I have now completed repairs to two stoves with the parts obtained from Fireparts.com. This will be my first port of call should I need anything further to repair or maintain these stove in the future.

Parts fitted perfectly and the castings were clean, free from flash and despatched promptly.

S*****t Mackellaig

5

M*****e Parris

We are installers and used Fireparts many times, very happy with the products and service.

All good, Charnwood Throat Plate good quality.

S*****e Cathro