Delivery was swift and the parts were as ordered. However the riddling/ operating tool is rubbish compared to the one it's replacing.

This steel replacement seems like a good idea as it's less brittle (and presumably much cheaper to fabricate) than the cast iron original which snapped when a log dropped on it! But it's so much thinner at the non-spanner end that it's useless for picking up the ashpan - so much so that to describe it as a "lifting tool" is misleading. I've tried calling a couple of times to explain but the office is closed. I would however welcome a response.

C*****e Wallbanks

Great prices and almost everything in stock that I needed. The one item that was not in stock caused the whole order to be 'forgotten' about till I rang to ask why I hadn't received it.

P*****l Baker

Excellent service from initial call to receiving the grate two days after the order

A*****r Johnson

Quick delivery, thanks!

T*****r Beach

excellent service

good quality

J*****n Barnett

Excellent service and products safely and well packed Thank you.

R*****d Archer