I went online to order replacement parts for my Baxi fireplace. I then rang as I was unsure of the correct replacement. I spoke to Lynne who was more than helpful. She kept me right about the correct replacement and wanted to ensure that I was happy with this. She looked at me previous order to you (2018) and was able to advise on the replacement. She reassured me about the postage and the package arrived when promised. It was well packed and I was very pleased with the service. My thanks to Lynne

perfect replacement 5 star

F*****k R

Easy to order the part that I needed as I’d ordered one previously and was able to confirm the part number from my order history. It didn’t arrive as per my confirmation email but as soon as I chased it up via email it arrived promptly.

Fits perfectly, excellent quality and hopefully provides years of service.

K*****n Williams

Great item and speedy delivery - thanks very much!

Came with no marks or damage at all, really pleased with how it works!

T*****v Meardon

Not used yet

R*****y Thomas

Excellent service parts delivered early and we’ll wrapped no complaints thank you

G*****e Anderson

The Agent was most pleasant and Helpful

Well Made

B*****e Nickolay