Excellent service during a difficult time (coronavirus). I was kept up to date with preparations for delivery and the item arrived exactly when pre-notified.

A good product difficult to source through most hardware outlets. It could be further improved by the availability (as an optional extra) of a handle extension that would make it easier to slide it into position under the fireplace. I made such an extension myself for my previous ashbox, and will do so again, but it is not very easy because of the need to drill screw holes through the metal.

D*****d Mcqueen

Arrived on time and not broken.

L*****a Shaw

Item initially out of stock so put on back order. Slight acceptable delay, but kept informed. Very pleasant people. Would recommend.

D*****k Pellowe

All parts received quickly, and at a reasonable price. All work well. Would definitely order from you again.

All products of good quality.

R*****h Beaumont

Great service ordered different parts for two different fires and didn’t release a lovely woman rang me and helped me sort everything out so quick and easy great service will be using again thank you

S*****e Breen

Excellent service again. Hassle free to order on line.

Easy to fit and works very well.

A*****e Hart