DPD delivery service advised that the delivery would be made on one day, but there was no further contact. Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time. After advising a location for delivery, DPD failed to leave the parcal either on that day. This meant that we had to visit a "drop off point" to collect goods. Consider this could have been better and not particularly helpful customer service.

M*****n King

Easy to order. Safely delivered well within stated delivery time. Parts as expected. Very good service, thanks.

B*****n Stuart

Excellent service

New parts fitted and in daily use !

D*****d Wood

Due to a technical problem with my tablet I was unable to order online.Not a problem got on the phone and ordered my items without an issue.The staff were very helpful and told me I would receive my order in a few days,imagine my surprise when I took delivery within 24hours!The firebricks are quite fragile,they were very well packed,wrapped in large bubble wrap and on a bed of shredded cardboard,very safe.I am pleased with every aspect of my order.

D*****g Rumsey

Easy to order online. Outer packaging battered by the courier but contents OK. “Fragile” “Glass” labels may have helped!

Worked OK.

A*****n Kavanagh

Very good excellent fast delivery

Managing to see our lovely fire again

A*****n