I rang your company to order a replacement Baxi grate. I had purchased one from you about 3 years ago and needed a replacement. You had record of my purchase and were able to quickly retrieve my details. Postage address was checked and I was told I would receive the grate in 2 or 3 days which I did. The service was 5 star and I was dealt with in a friendly and efficient way. Actually I kept a magnetic 'card' or your details on my refriderator where it remains.

The grate is exactly what was required and is a well produced product. I am very happy with it.

F*****k R

Superb customer services, great delivery

Lynne was fantastic on getting a replacement fire brick, quickly realised website form was not working, print redelivery, a great member to your team

M*****e Ainsworth

Excellent service and very polite answers to any questions and speedy delivery

P*****y Arkley

Efficient service

K*****l

Despite all the difficulties with pandemic and brexit, we were kept updated on our order.

C*****e Galloway

Very good service ,parts arrived well packaged .

H*****y Davies