This was an easy process to order the correct parts for my stove. The communications received during processing the order were excellent and I received the order very quickly. No problems at all, thank you

J*****n Brereton

I made an error on my order but quickly received an email concerning my error. The refund was done at the same time. I have used Fireparts 3 times now and they never fail to deliver good customer service and quality products.

M*****s A

Although wrong product supplied Firepaetsxwere extremely helpful at replacing these in time for our builder to complete work before Storm Arwen hit. Thank goodness!

So pleased with this fire especially as we had 3 days without power when Storm Arwen hit. It kept us roasty toasty in one room of the farmhouse.

M*****e Fullerton

Very good service

E*****c Moss

Quick service

F*****k Arnold

Slight blip when my first order arrived. The courier had clearly dropped it somewhere between despatch and delivery, the box was split and one of the firebricks shattered. All was redeemed, however. A replacement part arrived two days later. Good service, good response to a problem.

Good quality item at a decent price.

D*****d Edwards