Parts received promptly. Well packed. As ordered. Useful section on the website with clear instructions on fitting the glass.

P*****r

very helpful all fitted perfectly thank you

A*****A J

I needed to replace a damaged log retainer/deepening bar, ash box and grate in a 60+ fireplace. I hadn’t a clue which parts, make or model I needed. I was guided extremely efficiently by Lynne from orders. All my many questions and queries were answered promptly and as a resulted I purchased all the required parts. These were delivered within a couple of days and all were correct and fitted perfectly. Nothing was too much trouble for Lynne and I couldn’t have completed this purchase without her expertise and endless patience with my many queries and questions.

This was the correct bar for my fireplace. I needed to grind a little bit of the ends as advised by Lynne to ensure a good fit.

P*****a Robshaw

AMAZING SERVICE. Less than 36 hours from Order to delivery, The parts are exactly as ordered to rebuild our Baxi Open Fire. Thank You.

P*****r Hutcheson

Part wasnt in stock. Was emailed straight away to inform and could of had a refund or wait until stock came in. I waited and it turned up after Xmas. Sooner than i thought it would have. Fitted easily and now enjoying a slow burning stove.

Easy to fit.

J*****r Newman

E*****e Walton