As I had problems ordering on the website I rang and a very helpful gentleman sorted my order out and rang me back to confirm what he had done.
The order arrived 2 days later which was quicker than I expected.
Excellent service.
S*****a Smith
Thank you brilliant service.
Well packed thank you.
L*****e
Lynne at Fireparts was very helpful when delivery was delayed by Hunter. She not only clarified the delivery arrangements with Hunter but very kindly refunded the delivery charge as well as phoning me back directly with the revised delivery plan immediately she acquired this info. Parts arrived today a day ahead of schedule.
Part as expected.
G*****n Stevenson
DPD delivery service advised that the delivery would be made on one day, but there was no further contact.
Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time.
After advising a location for delivery, DPD failed to leave the parcal either on that day.
This meant that we had to visit a "drop off point" to collect goods.
Consider this could have been better and not particularly helpful customer service.
M*****n King
always very helpful and a very prompt service and delivery
T*****y Rainbow
very good
perfect
D*****s Williamson