I contacted you about two elements of my order but have not received a reply.
Both need to be returned, and for one I would like to order a replacement if you have stock.
It is disappointing not to have had a reply
P*****k Magennis
Highly delighted with the service and speed of delivery of the items I ordered.
Not yet used it, bought as a stand by for when I will need to use it.
M*****n Rider
Great company to deal with professional and friendly. Giving good advice and guidance on the product from enquiry to purchase. Phil was most helpful and great phone manner, which I appreciated. I would thoroughly without hesitation recommend this company
Fitted perfectly and does what it says on the packet, really happy with my purchase
J*****s Mullen
Service was excellent. However, the packaging of the items was less so, HHR08008 was missing from the dlivery as a result of the package ends being closed with simple parcel tape - the product has burst through this during transit. Fireparts are dealing with this, again excellent service
K*****h Drayton
Part wasnt in stock. Was emailed straight away to inform and could of had a refund or wait until stock came in. I waited and it turned up after Xmas. Sooner than i thought it would have. Fitted easily and now enjoying a slow burning stove.
Easy to fit.
J*****r Newman
Quick response no problems
Good quality and perfect fit firebars
M*****n Lamb