I contacted you about two elements of my order but have not received a reply. Both need to be returned, and for one I would like to order a replacement if you have stock. It is disappointing not to have had a reply

P*****k Magennis

Highly delighted with the service and speed of delivery of the items I ordered.

Not yet used it, bought as a stand by for when I will need to use it.

M*****n Rider

Great company to deal with professional and friendly. Giving good advice and guidance on the product from enquiry to purchase. Phil was most helpful and great phone manner, which I appreciated. I would thoroughly without hesitation recommend this company

Fitted perfectly and does what it says on the packet, really happy with my purchase

J*****s Mullen

Service was excellent. However, the packaging of the items was less so, HHR08008 was missing from the dlivery as a result of the package ends being closed with simple parcel tape - the product has burst through this during transit. Fireparts are dealing with this, again excellent service

K*****h Drayton

Part wasnt in stock. Was emailed straight away to inform and could of had a refund or wait until stock came in. I waited and it turned up after Xmas. Sooner than i thought it would have. Fitted easily and now enjoying a slow burning stove.

Easy to fit.

J*****r Newman

Quick response no problems

Good quality and perfect fit firebars

M*****n Lamb