Good communication. Very helpful Quick delivery. Good range of parts

J*****n Thorley

The web site made it easy to find my Log burner. I ordered the glass and rope needed and they turned up very quickly, before they were due to arrive. The packaging is first class, lots of protection for the glass panel including lots of bubble wrap, lots more additional cardboard protection inside a oversized box. Really pleased. New glass looks great! Many Thanks, Adam

A*****m Nickels

S*****h

Prompt delivery. Excellent product. Thank you

E*****n Young

Was kept informed of progress and any issues with the order along the way, even had a phone call which is extremely rare these days, well done that lady ????, I missed the call however but you left a voicemail and followed it up with an email ???? Received delivery as stated and all well packaged. Part was installed in a few minutes and has completely transformed the stove efficiency, should've bought a multifuel stove and not a woodburner, didn't realise at the time ???? thanks for all ????

I realise now that I probably should have purchased a multifuel stove rather than a woodburner, cleaning out the stove before this with a scoop and brush into a bucket, although not a major chore it could be messy and take longer than would want it to. Those 10 minutes or so are now down to seconds. Just brush the ash through the plate, slide out the tray and empty in the bin, anything left on the plate can simply stay there to fuel the next burn! Installed in just a few minutes and looks great. Cheers

L*****e Bagnall

Excellent service

Excellent product

A*****e Timberlake