Exceptional service - and I really do mean that word 'Exceptional'.
Communication from you to me was brilliant resulting in the right advice, the correct parts, payment, delivery and installation all completed within 3 days.
I would recommend your service to anyone.
The advice to purchase a full set of the best quality firebars for my old stove has definitely proved sound advice as the performance has been significantly improved and the installation very straightforward.
R*****d Coleby
Great response and communications.
R*****d Cripps
Quick and friendly and efficient
It goes under the fireplace through a little door outside. I put it in there when it arrived and I saw it again when I emptied it after a week. I will give it 5 if it carries on being useful for ages and doesn’t develop any holes!
P*****k Reynolds
Only complaint I have is that only 11 grate bars arrived, which left me with gaps as there are 14 in in my stove. Otherwise excellent delivery and service. Product is very good.
As above I have been left with gaps due to there being 14 grate bars in my stove but only 11 supplied.
C*****n Halligan
Excellent. I emailed about an enquiry and you got back to me straight away so thank you!
T*****s Kirk
Was kept well informed with updates on product delivery which actaully occured a few days before the expected date.
The bricks are just what was needed to refurbish our fireplace. They were relatively easy to install although three hands were needed at one point.
P*****l Lundberg