Customer feedback

(out of - reviews)
See feedback
Excellent service, friendly staff. First Class

J*****e Gordon
Top bannanna

S*****n Morgan
Very pleased with the service, the email correspondence was informative and prompt, which was reassuring for me. Thank you.

The new throat plate was much easier to fit than the old, now obsolete, throat plate. Every thing is working fine and I am very pleased.
J*****n Evans
Excellent, no fuss and spot on. It was well packed and arrived within 48 hours. The price was very good too.

Perfect replacement I don’t know why I didn’t replace the old one sooner. The parkway is super efficient now.
R*****a Shephard
Grateful service, product and delivery time line.

Only time will tell for the quality of the product, but no issues to date.
P*****l Grimwood
I could not have been happier with the product and the service. Staff were brilliant. I was the first time i have had to replace the bottom grate of my fire and was unsure what size i needed. Fortunately the staff were on the ball, contacting me vie phone and email to answer my questions

Fits perfectly but ask staff for help in getting right size. I suggest sending photos of the grate, there seems to be a lot of different shapes and sizes.
D*****l Heys


^APPLIANCE List (Charnwood)

List of Charnwood Stoves Model & Size - Replacement Parts

Click the Charnwood Model | Size to display the parts list for each Roomheater

The 'SIZE' of a Charnwood (The Heat Output) of the Fire | Boiler is denoted by the Number... ie '10' = 10,000 BTU, '20' = 20,000 BTU etc....  The Model (Spec | Style ) of the Charnwood is denoted by 'LA' or 'SLX' or 'CW'.  The final two Letters 'i' means an 'Inset' Fire (rather than Free Standing) and 'B' = Back Boiler.

SPEND OVER £75 +vat (£90 Inc vat) and get *£6 OFF YOUR ORDER

Our Shop prices are already discounted - This is EXTRA DISCOUNT

Use Coupon CHARN6 (at checkout and in CAPITALS only)
(*£6 OFF includes VAT (£5 + VAT), off Charnwood fire spares, cannot be added after order paid for)


If you would like us to check the parts you have ordered are correct......write the appliance model /size on the 'comments section' of the order.  We will then check for you. 

Orders can be placed WITHOUT payment being taken >> select 'pay later' at 'payment stage'.


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