Customer feedback

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I am delighted with the replacement parts for my fire. They were exactly what I needed. They arrived very quickly after the order was placed. I cannot speak highly enough about the fantastic customer service. I couldn't have got the exact parts I needed without the assistance of Lynn. She was a fantastic help.

K*****n Ennis
I contacted you about two elements of my order but have not received a reply. Both need to be returned, and for one I would like to order a replacement if you have stock. It is disappointing not to have had a reply

P*****k Magennis
Excellent prompt service. Very helpful thank you.

T*****y Barker
Very happy with service, even when there was a problem sorted out very quickly.

J*****n Syron
Good service good parts arrived quickly at good price to

B*****y
Apart from being delivered a day late fantastic

R*****t Snelling

APPLIANCE List (Charnwood)

^APPLIANCE List (Charnwood)

List of Charnwood Stoves Model & Size - Replacement Parts

Click the Charnwood Model | Size to display the parts list for each Roomheater


The 'SIZE' of a Charnwood (The Heat Output) of the Fire | Boiler is denoted by the Number... ie '10' = 10,000 BTU, '20' = 20,000 BTU etc....  The Model (Spec | Style ) of the Charnwood is denoted by 'LA' or 'SLX' or 'CW'.  The final two Letters 'i' means an 'Inset' Fire (rather than Free Standing) and 'B' = Back Boiler.

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