Customer feedback

(out of - reviews)
See feedback
Excellent service, very helpful helping me identify the model of my fire so I could order the correct parts. Very fast delivery and excellent value for money. Thanks!

Good quality and fits perfectly, thanks!
J*****e Pattinson
Easy to order online. Outer packaging battered by the courier but contents OK. “Fragile” “Glass” labels may have helped!

Worked OK.
A*****n Kavanagh
Great service and quality products

J*****s Anderson
Great service and fast delivery. Thanks again

A*****w Griffin
Very helpful and informed staff. Knew exactly what I was after. Item was in stock and delivery was very prompt.

R*****t Heal
top marks
J*****n Gregory


Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)


There are no products to list in this category.