Customer feedback

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Brilliant service, part was as ordered no problem,very fast delivery Thank you

Only gripe is the box was huge for the size of the item
S*****e


Good advice & service
P*****l Williams
This order was delivered well within the stated time, very well packed. No issues at all.

A very well made Item which was very easily fitted.
E*****d Sanger
A good grate you had in stock prompt customer service but all the couriers Are rubbish and can't tell the time . Kind regards Colin The Chimney Doctors Harrogate . The name and logo is a registered trademark to myself.

C*****n Banner
A very good delivery time. The packaging was, I believe, bomb proof. Very well packed. Plenty of communications to let me know it was on it's way. I was well pleased with the complete service.

The glass seemed to be a very good quality.
J*****h Shepherd
Speedy service as always

B*****n Holmes

< HELP | BLOG>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


MOT / CHECK Your Stove Parts

IMPORTANT Parts to check on your Stove / Fire

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

What NOT to Burn on your Open Fire

STOVE IDENTIFICATION

Help IDENTIFYING (Older) Parkray Model's

IMPORTANT STOVE PARTS INFO (Technical)

Heat Proof Board 

Standard Stove and Log Burner Sealing Rope

 

 

 

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