Customer feedback

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Helpful pre-sales advice and swift delivery with ample packaging. We are enjoying our open fire again!

P*****l Jessop
Good source of parts for older english stoves, website simple to navigate, Good quick service.

Exact copy of original fitted well no hassle.
M*****k Smith


I received our order 3 days ago. All was correct except that I did not receive: 3 x LADDER TAPE SEAL (Self Adhesive, Grey Colour) 15mm wide X 2mm thick (Price Per Metre). Was this item sent separately? It has not yet arrived.
D*****d


L*****e
Very pleased with the sevice. Item came well packaged and on time. Would use this company again.

B*****n Porter
very plesed with the service provided it is very quick and efficient and would recommend this company thank you.

Good quality and excellent service .
P*****p Pickering

<HELP>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


 

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

STOVE IDENTIFICATION: 

Help IDENTIFYING Parkray Model

 

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