Customer feedback

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Ordering online was easy as the website is well laid out. Reasonable prices and quick delivery.

G*****i Marsella
Excellent service . Telephonist was very professional and obviously knew her job . A credit to the company.

Will see how well it performs
G*****G Urquhart


Requested a reply to a query regarding the tape around the edge of the glass but have not received a response yet
R*****y Thomas


I*****e Lee
I contacted you about two elements of my order but have not received a reply. Both need to be returned, and for one I would like to order a replacement if you have stock. It is disappointing not to have had a reply

P*****k Magennis
Excellent service- quick and efficient

Well made and perfect fit
J*****n Stadnicki

<HELP>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


 

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

STOVE IDENTIFICATION: 

Help IDENTIFYING Parkray Model

 

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