Customer feedback

(out of - reviews)
See feedback
Thank you very much, good service, arrived sooner than promised which was ideal. Was able to fit bricks the next morning. Both fitted perfectly and 50 year old stove working again.

W*****m Bundred
First class service most efficient

Much better than the original, thicker metal well pleased
K*****h Cosgrove
Very helpful when I ordered glass and tape for woodburner it then arrived well wrapped and was a perfect fit.thank you

All correct
S*****n Hughes
Great service and friendly staff to talk to

D*****d Nisbet
I mistakenly ordered shorter fire bars than my grate requires, but that’s my problem! I thought the illustration was truncated - doh! They were just as spares, so no harm done.

M*****n Clark
Exactly what I wanted, supplied in reasonable timescale with no hassle

Not yet installed so cannot comment on performance. Firebricks look a bit more ‘rustic’ than ones I have previously purchased locally.
P*****r Harvey


Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)


Help IDENTIFYING Parkray Model


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