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Was kept informed of progress and any issues with the order along the way, even had a phone call which is extremely rare these days, well done that lady ????, I missed the call however but you left a voicemail and followed it up with an email ???? Received delivery as stated and all well packaged. Part was installed in a few minutes and has completely transformed the stove efficiency, should've bought a multifuel stove and not a woodburner, didn't realise at the time ???? thanks for all ????

I realise now that I probably should have purchased a multifuel stove rather than a woodburner, cleaning out the stove before this with a scoop and brush into a bucket, although not a major chore it could be messy and take longer than would want it to. Those 10 minutes or so are now down to seconds. Just brush the ash through the plate, slide out the tray and empty in the bin, anything left on the plate can simply stay there to fuel the next burn! Installed in just a few minutes and looks great. Cheers
L*****e Bagnall


prompt and efficient service from your company! very good. Thankyou Mr P Moon
P*****a Moon
Great service and will use this service in future when I may require further parts or advice.

K*****h Beecroft
Helpful information and quick delivery of parts. Many thanks

Good
M*****l Hardeman
Service and delivery excellent

5 stars
S*****a Mcconnell
Easy to use website and delivery in good time, cannot fault the online service.

Grate fitted perfectly and looks robust, time will tell how it performs under fire conditions. spot on product.
M*****e Tye

< HELP | BLOG>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


MOT / CHECK Your Stove Parts

IMPORTANT Parts to check on your Stove / Fire

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

What NOT to Burn on your Open Fire

STOVE IDENTIFICATION

Help IDENTIFYING (Older) Parkray Model's

IMPORTANT STOVE PARTS INFO (Technical)

Heat Proof Board 

Standard Stove and Log Burner Sealing Rope

 

 

 

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