Customer feedback

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Excellent service

R*****y Page
Slight blip when my first order arrived. The courier had clearly dropped it somewhere between despatch and delivery, the box was split and one of the firebricks shattered. All was redeemed, however. A replacement part arrived two days later. Good service, good response to a problem.

Good quality item at a decent price.
D*****d Edwards
Very helpful and knowledgeable over the phone, very prompt delivery

R*****n Sanders
The package arrived promptly and in good condition. Unfortunately we changed our plans after placing the order and returned the item for a refund which was a smooth process.

D*****d Peters
Easy to order parts for my trianco boiler, not many places have them. Parts sent very quick through the post. Quick response service.

S*****y Grandfield
Service and delivery excellent

5 stars
S*****a Mcconnell

<HELP>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


 

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

STOVE IDENTIFICATION: 

Help IDENTIFYING Parkray Model

 

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