DPD delivery service advised that the delivery would be made on one day, but there was no further contact.
Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time.
After advising a location for delivery, DPD failed to leave the parcal either on that day.
This meant that we had to visit a "drop off point" to collect goods.
Consider this could have been better and not particularly helpful customer service.
M*****n King
Quick delivery, friendly and very helpful staff, very fast service turn around, would highly recommend to anyone
All good quality products, and price would not break the bank thank you again fireparts.com
E*****t Williams
Delivered promptly and the exact spare I needed even though my fireplace is years old now. Thank you.
Fits perfectly in 16 inch Firemaster Superdraught De-luxe and maintains airflow with a gap around and underneath box. There is a metal tab underneath it sits on.
It is also clear of the valve to allow free movement of the valve. If this helps anyone the valve for this fireplace is mounted in two holes one at the bottom at tube entry (scrape around and you will find it) and one at the top through metal plate.
A*****m Scott
Website easy to use. Quick delivery and after sale advice was really useful for fitting process. Well done
T*****a Harbottle
Excellent service goods arrived within 2 days from a Sunday order
Done the job
W*****m
S*****e Evans