Fantastic service ..expert guidance on the parts ordered .. arrived the next day .. fire parts fitted and works perfectly..thanks lyne

E*****e

I needed to replace a damaged log retainer/deepening bar, ash box and grate in a 60+ fireplace. I hadn’t a clue which parts, make or model I needed. I was guided extremely efficiently by Lynne from orders. All my many questions and queries were answered promptly and as a resulted I purchased all the required parts. These were delivered within a couple of days and all were correct and fitted perfectly. Nothing was too much trouble for Lynne and I couldn’t have completed this purchase without her expertise and endless patience with my many queries and questions.

Perfect fit

P*****a Robshaw

The fire bricks were despatched quickly and very well packaged. Phone assistance was also very supportive and helpful. Would use fireparts again.

No breakages and so far no cracking - the product seems very good.

M*****n Sharp

Excellent service and clear instructions provided.

As our Baxi is rather old, the middle support is a new feature, but the bar fits okay.

A*****s Macleod

Super efficient, very prompt delivery. Would definitely recommend.

G*****t Williams

Quick & no quibble delivery especially considering we're on Orkney & had all the parts we needed. So our fire is now operational again

M*****e Currie