Excellent efficient response from the company. I was kept informed of stages from order to despatch of glass pack, which was appreciated. It gave me the impression that the company cared about the customer and were thorough and committed to good service. Thank you.

Simply but securely packaged. Correct size ordered and I'm in the process of stripping and cleaning doors before setting glass panels and seals in place.

A*****n Deighton

Was very pleased with your service thank you

A*****a Pringle

Great and helpful service thank you.

B*****n Stephens

Quick and efficient

Reasonable but not as strong as they were years ago

A*****y Dalton

Delivery was swift and the parts were as ordered. However the riddling/ operating tool is rubbish compared to the one it's replacing.

This steel replacement seems like a good idea as it's less brittle (and presumably much cheaper to fabricate) than the cast iron original which snapped when a log dropped on it! But it's so much thinner at the non-spanner end that it's useless for picking up the ashpan - so much so that to describe it as a "lifting tool" is misleading. I've tried calling a couple of times to explain but the office is closed. I would however welcome a response.

C*****e Wallbanks

quality products with an excellent service. would recommend.

P*****a Robinson