Customer feedback

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Very good service ,parts arrived well packaged .

H*****y Davies
Good easy ordering process online, priced well, delivered in good time, packaged very well and arrived in good condition.

The board was installed as a back board for an open fireplace containing a grate. It cracked within 2 weeks of first use and has now become completely use having cracked in many directions across the middle of the board. I would appreciate some feedback as why this may have happened and replacement board of the product is faulty. Thanks.
D*****w Fentiman
Good customer service and prompt delivery.

D*****e Hoyland
Hi Had a problem with the order was lost in transit, so sent a email picked up by Phil, sent out a new order received today. Thanks to Phil ,very helpful. Regards Andy Chandler and Janet Holloway

J*****t Holloway
Made an enquiry regarding the order. The stove that I required parts for was purchased in 2011, which mean't that the door glass dimensions were different to what I required. I left a comment, as requested on the part information sheet. Still feeling uncomfortable with the order showing the earlier dimensions, I e-mailed Fireparts quoting the order number and my concerns. In all credit, I had a prompt reply to say they had noted my concern and that the order was being processed and checks being made to ensure the correct part was being sent out. Excellent service!

Exactly as ordered. Very pleased!
J*****n Evans
Excellent service. Glad I found you!

J*****l Martin

WANDER Stove Glass Spares

Wander Replacement Stove Glass | Discounted Wander Replacement Heat Resistant Ceramic Door | Fire Glass


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Wander [VISION] Stove Glass [Plain Panel] - Heat Resistant Ceramic Stove Door Glass 440mm x 335mm x 4mm
Overview:Single [Plain] Stove Glass Panel for WANDER VISION Fire Stoves. Measurements: 440mm wide x 335mm height x 4mm thickness. This stove door replacement glass for the Wander Vision is made from 4mm thick Heat Resistant 'Clear Ceramic'. The G.....
Ex Tax:£47.28