Excellent customer service, I would have no hesitation in purchasing from you again.

W*****m Barrett

Very quick service. Can not fault it in any way.

N*****l Sweetman

Delivery was swift and the parts were as ordered. However the riddling/ operating tool is rubbish compared to the one it's replacing.

This steel replacement seems like a good idea as it's less brittle (and presumably much cheaper to fabricate) than the cast iron original which snapped when a log dropped on it! But it's so much thinner at the non-spanner end that it's useless for picking up the ashpan - so much so that to describe it as a "lifting tool" is misleading. I've tried calling a couple of times to explain but the office is closed. I would however welcome a response.

C*****e Wallbanks

Ordering online was easy as the website is well laid out. Reasonable prices and quick delivery.

G*****i Marsella

Correct part delivered on time. Easy ordering process

Does what we want it to do. Simple to install

M*****n West

I received extremely good service from Fireparts and I would highly recommend them to anyone. I needed a new fire grate which I received in 2 days. As I bought the original all night burner from them a few years ago, my purchase was still on their records. That made it so easy. Had I had to contact them as I did when purchasing the original, I am sure they would have been more than helpful too. A++ sellers.

G*****n Black