J*****s Hawksfield

Excellent customer service when I mistakenly bought the incorrect product. Replacement and collection done very quickly. Thanks

N*****c Mcallister

Fireparts are refreshingly good at replying to emails. That helped sort out a wrong delivery from their supplier (no fault of Fireparts’) - so hassle was minimised.

A minor improvement would be an instruction sheet just to show which way round it should be installed as it could be either of the two possibles. But it’s easy to work out.

T*****m Donaldson

Fabulous service and advice. Excellent communication. Went above and beyond to ensure I received the correct door glass for my log burner, which they sourced. Very happy/ thank you

Works really well

K*****n Hooker

Very good

Very good

J*****e Leggott

Very pleased. Lynne took my order. Great customer service.

M*****y J