First class customer service, fast delivery, excellent communications. great price on the product, don't be put off by opening times via phone it helps to keep the product price low.

great product well made works as it should.

J*****n Griffiths

I needed to replace a damaged log retainer/deepening bar, ash box and grate in a 60+ fireplace. I hadn’t a clue which parts, make or model I needed. I was guided extremely efficiently by Lynne from orders. All my many questions and queries were answered promptly and as a resulted I purchased all the required parts. These were delivered within a couple of days and all were correct and fitted perfectly. Nothing was too much trouble for Lynne and I couldn’t have completed this purchase without her expertise and endless patience with my many queries and questions.

Perfect fit

P*****a Robshaw

Website very good, easy to use. Parts arrived quickly and safely.

P*****l Ellis

Perfect product, I was pleased with your service, it arrived on time and was a good replacement which was fitted same day. Keeping your details on record for future use.

J*****n Read

Great response and communications.

R*****d Cripps

It was very nicely packed for a glass and had arrived undamaged and was in time as well.

A*****r